Business ProfileforThompsonGas, LLC

About 4 weeks ago my hot water quit working (gas) terminal coupol went bad and pilot light still wouldn’t work correctly come to find out control box attached to Heater wouldn’t work correctly. so heater 24 years old n trying to find a part was scarse so had to get new hot water heater . And it wouldn’t keep pilot light lite . Come to find out no gas in tank completely empty. Called Thompson who bought business from ******* ******* ( Deland Fl) customer over 22 years friend of family no issues with any stove heater! After acquiring ******* suddenly tank empty. After talking to ******* was told Abby dropped off schedule… Had some customers dropped n trying to get corrected. It was a written schedule converted to electronic.. Now I have been on several conversations n worked both sides n always do the customer service in making sure no mistakes. My account was not only one dropped. After getting tank full back up. Had to take off work to house check appliances since tank empty to make sure working properly. Once heater full pilot light lite. Damages New heat $950.00 Tank cost $345.09 to fill Licensed Gas Contractor worked on old to new never see this before n said pilot damages due to tank empty Notified Thompson Gas Deland Fl Supervisor Joelle 48 hrs ago nothing back from Thompson. I would like to be compensated for damages cost. Heater and tank. Thank you Again never had any issues with ******* over 22 years. Thomason acquired over a year and all sudden heater goes out n issues. Umm!! Sounds like Thompson needs some work to do.