This Business Is Not BBB Accredited

Debt Shield, Inc.

Debt Shield, Inc.

(888) 397-7546

Debt Shield, Inc.

9212 Berger Rd Ste 100
Columbia, MD 21046-2312
BBB File Opened: 02/24/2004
Business Started: 12/29/2003
Business Incorporated: 12/29/2003 in MD
Type of Entity
Corporation
Contact Information
  • Principal: Customer Service
  • Mr. Philip J. Fewster, Founder & CEO
  • Mitch Jenkins, Alesa Group
  • Mr. Nazir Tyrewala, Director, Quality Assuran
Business Category
  • Debt Relief Services
  • Credit Services
  • Financial Services

Alternate Business Names
  • Debt Shield
Number of Employees: 
110

NR

Out of Business

According to information in the BBB files, it appears that the company is no longer in business. The phone numbers the BBB had for this company are disconnected, and directory assistance does not have a listing for this company. The BBB's mail to this company has been returned as undeliverable. If you have an unresolved dispute with this company you may wish to seek legal advice.

Out of Business

BBB has reason to believe Debtshield is no longer a functioning company and that all current customer accounts are being serviced by:

Alesa Group Inc.
311 Crossways Park Dr
Woodbury, NY 11797-2041
Phone: 888 828-4673 Fax:443 259-8796
Email: service@alesagroup.com
Web site: http://www.alesagroup.com/

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
* Based on the size of this company the volume of consumer complaints is not deemed "significant" by BBB. However, based on independent "shopping" experiences conducted in May, 2008 by BBB personnel, there does appear to be a link between the types of complaints filed with BBB and the shopping experiences. While BBB complaints alone might not rise to the level of a negative pattern, the combined information supports that a pattern of complaints does exist. In May, 2008, BBB brought the concerns related to the shopping experience to Debt Shield management resulting in the following modifications made to their overall Quality Assurance strategies: 1. Mandatory Compliance Training for all debt consultant staff during which the standard quality guidelines are reinforced and tested; 2. An increase in the number of calls between potential clients and sales staff which are monitored and scored by those responsible for quality assurance; and, 3. The addition of staff resources to both the Quality ASsurance and Training departments.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Debt Shield, Inc.

THIS BUSINESS IS NOT BBB ACCREDITED

Debt Shield, Inc.

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