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Find a Location

Thomasville Restoration, LLC has 1 locations, listed below.

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    Business ProfileforThomasville Restoration, LLC

    Construction Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/11/2016

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This business offers New Home Construction, Renovation, Fire/Water Restoration. They also buy houses and building lots.

    Business Details

    Location of This Business
    2904 Mountain Rd STE B, Pasadena, MD 21122-2057
    BBB File Opened:
    2/3/2016
    Years in Business:
    16
    Business Started:
    1/29/2008
    Business Incorporated:
    1/9/2008
    Accredited Since:
    2/11/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 8551 for this business, issued by Attorney General's Office. The expiration date of this license is 3/1/2025.

    These agencies may include:

    Attorney General's Office

    200 St Paul St

    Baltimore MD 21202

    (410) 576-6300

    https://www.oag.state.md.us

    BBB records show a license number of 2705175657 for this business, issued by Virginia Department of Professional and Occupational Regulation. The expiration date of this license is 6/30/2024.

    These agencies may include:

    Virginia Department of Professional and Occupational Regulation

    9960 Mayland Dr

    Richmond VA 23233

    (804) 367-8511

    http://www.dpor.virginia.gov/Boards/Contractors/

    BBB records show a license number of 162901 for this business, issued by Pennsylvania Office of Attorney General. The expiration date of this license is 3/3/2025.

    These agencies may include:

    Pennsylvania Office of Attorney General

    16th Floor, Strawberry Square

    Harrisburg PA 17120

    (717) 787-5211

    https://www.attorneygeneral.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Thomasville Homes, LLC
    • Thomasville Home Restoration
    Business Management
    • Mr. Thomas Neidert, CEO
    • Mr. Dick Roeder, President of Housing Development
    • Mr. David Dorsey, Manager, Fire & Water Restoration Division
    Contact Information

    Principal

    • Mr. Thomas Neidert, CEO

    Customer Contact

    • Mr. Thomas Neidert, CEO
    • Mr. Dick Roeder, President of Housing Development
    • Mr. David Dorsey, Manager, Fire & Water Restoration Division
    • Ms. Alexus Neidert, Office Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/23/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In January 2022 Thomasville was hired to restore black water damage in our home. The damage was in the kitchen, and both upstairs bathrooms. Water is now seeping in to our kitchen every time it's raining and windy, where dry wall was placed. The outlet is NOT up to code due to it the wall backing to outside. The ceiling looks like there is water damage where no water damage ever was, there is no reason for new drywall to have waves in it.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    MYRA G.

    1 star

    01/04/2024

    During my experience with Thomasville Restoration Services (TRV), I found they utilized unethical business practices, (1) requesting payment for services not rendered, (2) enforcement of unauthorized/unnecessary asbestos testing. (3) overloading a home's electrical capacity with excessive equipment, then adding on a power box for additional cost. (4) Labeling water as category 3 without evidence, for monitory gain. Thomasville Restoration Services (TVR)was hired by my insurance company to mitigate water damaged in my basement. Their staff came to my home three days after over a foot of water was removed by me and family. They did not see the water, ask questions about it, or take a sample. but labeled it Category 3, the worst of waters, black or sewer water and the costliest to handle. A water test showed had chlorine. TVR claimed they performed an asbestos survey/sampling, although I refuse to authorize the service. How this scam works is they ask you for documents to prove asbestos testing has been done at the home. If you can't produce the documents, they do asbestos sampling anyway. I was not aware of when or where the sampling was done in my home, but they said it was negative at a cost of $930. TVR overloaded my electrical capacity causing power to trip less than 24 hrs. after leaving 15 air blowers and a large dehumidifier in my 840 sf. basement, then brought a Powerbox connector, at adding cost. When TVR requested payment over my insurance cap, the claims agent sent the bill/cost estimate to me. While reviewing each service item, I found they were requesting payment for several services that they didn't do and using inaccurate calculations for days of services which boost costs. Thomasville Restorations is not a good business to hire. Don't be fooled by their ****** reviews. They are unethical, and did a wipe over job at my home, not actual cleaning and sanitizing. Take pictures and read the bill before insurance pays.

    Local BBB

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