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Find a Location

Kris Konstruction, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforKris Konstruction, Inc.

    Construction Services
    BBB accredited business

    Current Alerts For This Business

    Licensing:
    On 03/31/2024 BBB confirmed that Kris Konstruction, Inc. had not obtained a necessary license from New Jersey Division of Consumer Affairs. BBB encourages you to contact the following agency or agencies to confirm this information: - https://www.njconsumeraffairs.gov/Pages/default.aspx - 9735046200

    At-a-glance

    Customer Reviews

    4.53/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/29/2003

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    This company offers home improvement services including: sunrooms, additions, master suite additions, kitchen additions, basements, screen rooms, decks, roofing and siding

    Business Details

    Location of This Business
    13523 Long Green Pike, Baldwin, MD 21013-9002
    BBB File Opened:
    3/16/2000
    Years in Business:
    32
    Business Started:
    7/1/1991
    Business Incorporated:
    6/6/2005
    Accredited Since:
    5/29/2003
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2705172540 for this business, issued by Virginia Department of Professional and Occupational Regulation. The expiration date of this license is 8/31/2025.

    These agencies may include:

    Virginia Department of Professional and Occupational Regulation

    9960 Mayland Dr

    Richmond VA 23233

    (804) 367-8511

    http://www.dpor.virginia.gov/Boards/Contractors/

    BBB records show a license number of PA071381 for this business, issued by Pennsylvania Office of Attorney General. The expiration date of this license is 12/8/2025.

    These agencies may include:

    Pennsylvania Office of Attorney General

    16th Floor, Strawberry Square

    Harrisburg PA 17120

    (717) 787-5211

    https://www.attorneygeneral.gov

    BBB records show a license number of 13VH11390500 for this business, issued by New Jersey Division of Consumer Affairs. The expiration date of this license is 3/31/2024.

    These agencies may include:

    New Jersey Division of Consumer Affairs

    124 Halsey St

    Newark NJ 07102

    (973) 504-6200

    https://www.njconsumeraffairs.gov/Pages/default.aspx

    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 3:00 AM
    Business Management
    • Mr. Kris Randlett, Owner
    • Ms. Shelby Paul, Operations Manager
    Contact Information

    Principal

    • Mr. Kris Randlett, Owner

    Customer Contact

    • Mr. Kris Randlett, Owner
    • Ms. Shelby Paul, Operations Manager
    Additional Contact Information

    Fax Numbers

    • (410) 638-1804
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/28/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    On September 13, 2023, I signed a contract with Kris Construction to remove the existing bathtub to convert to a stand-up shower. Kris Construction would install the door on the new shower, and replace two existing shower doors, a total of 3 Doors, work was completed. On November 8, 2023, the final walkthrough was completed, during that time Door #3 top Rail was identified with imperfection, and noted that corrections would be performed. I reached out to the Rep on 11/13/2023, and 11/14/2023 via phone (1-443-752-8037). On 11/13/2023 Joann L******* emailed me and stated she forwarded my email to the Luxury Bath Office. On 11/22/2023 I reached out to Joann L******* to get a status with no response. Kris Konstruction, Inc. was paid $5,000.00 on 09/13/2023 and a final payment of $10,500 on 11/10/2023. I am requesting to have the job completed and a refund of $3,875.00 (.25% of the total contract)
    Read More

    Customer Reviews

    17 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dan F

    1 star

    07/20/2023

    new roof was fine but promise to do all dealings with insurance company was a complete lie. they requested ok from insurance company to put on a tarp, but when insurance company was slow to pay for tarp they threanted to turn me in to collections. the main reason I hired them over a 5 k lower estimate was because they continuously lied about dealing with insurance company

    Kris Konstruction, Inc. Response

    07/21/2023

    Hello Dan,

    We apologize for any miscommunication or inconvenience that may have occurred during the process of interacting with your insurance company.
    It seems as though there may have been a misunderstanding, although we are able to communicate with your insurance provider to get updates on claims that you file, we have no control over what they choose to approve, or timing of such.

    We have been reaching out to your insurance company since 6/8/23 to collect final funds and they have not responded to any emails or texts. In that same time frame, we have reached out to you as well with no response, explaining that we are trying to collect the balance of your past due account. With both you and your insurance company ignoring us for weeks, that is why we sent a message alerting you that this would go to collections if you were not going to communicate with us about the balance due.  

    We are happy that you are satisfied with your new roof and our pricing and we look forward to collecting the final balance and issuing your warranty paperwork!

    Local BBB

    BBB of Greater Maryland

    BBB Reports On

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