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Find a Location

AA Action Waterproofing, Inc. has 1 locations, listed below.

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    Business ProfileforAA Action Waterproofing, Inc.

    Basement Waterproofing
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/17/2004

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers basement waterproofing, mold remediation, and foundation repair services.

    Business Details

    Location of This Business
    805 Barkwood Ct STE B, Linthicum, MD 21090-1435
    BBB File Opened:
    10/27/1998
    Years in Business:
    37
    Business Started:
    1/1/1987
    Date of New Ownership:
    6/5/2009
    Business Incorporated:
    3/24/1998
    Accredited Since:
    6/17/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2705136539 for this business, issued by Virginia Department of Professional and Occupational Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Virginia Department of Professional and Occupational Regulation

    9960 Mayland Dr

    Richmond VA 23233

    (804) 367-8511

    http://www.dpor.virginia.gov/Boards/Contractors/

    BBB records show a license number of 13VH07211600 for this business, issued by New Jersey Division of Consumer Affairs. The expiration date of this license is 3/31/2025.

    These agencies may include:

    New Jersey Division of Consumer Affairs

    124 Halsey St

    Newark NJ 07102

    (973) 504-6200

    https://www.njconsumeraffairs.gov/Pages/default.aspx

    Type of Entity:
    Corporation
    Alternate Business Name
    • AA Action Waterproofing
    Business Management
    • Mr. Richard Carpenter, Owner/Manager
    • Mr. Robert Chicherio, Vice President
    Contact Information

    Principal

    • Mr. Richard Carpenter, Owner/Manager

    Customer Contact

    • Mr. Richard Carpenter, Owner/Manager
    • Mr. Robert Chicherio, Vice President
    Additional Contact Information

    Fax Numbers

    • (866) 528-1213
      Primary Fax
    • (410) 691-1506
      Other Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/04/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I hired AAction Waterproofing to remove mold in the basement and waterproof the basement- they started the work 7 DEC 2021. In the contract it states they will do the work under "negative pressure". They did not. I was working at home, 2 floors up in the front part of the house (different HVAC system), while they work working in the basement of the back part of the house. When they were removing the cement I could "taste" the cement dust 2 floors up- again with a different HVAC system than the one in the room they were working. I got lung issues from the dust, and had eye problems from the dust. They are charging me full price $8,150.00 for the work, while I have spent $8,922.68 to pay for multiple cleanings and duct and HVAC cleaning. This does not include the damage to my health, or my time cleaning, or possible long term complications from living in a house contaminated by cement dust, and probably mold. I have asked that I deduct the extra cost of cleaning my home, and they would not hear of it. They have sent a collection agency after me to pay them full price. I would like them to cancel my bill as I have already paid more in cleaning than the cost to do the work. I think that is very generous on my part, since no money can restore my health or give me my time from this disaster back. I would appreciate your help. I have many more pictures of the dust if needed. Thank you!
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Malcolm J

    5 stars

    01/27/2024

    I had a water penetration into my basement in January 2024 where the water main came in. We called AA Action and they sent a person out. He immediately said the only repair is to dig down outside the house and install a membrane to repair the leak. Knowledgeable person. We were told a two week wait initially which was concerning but they found a slot less than a week after the quote. They said two day job, but the soil near the leak was not frozen and they got it done in one day. Disturbingly, they discovered the home builder had installed a PVC pipe into the exterior basement wall to feed the water main for the house into. Hydrostatic pressure from heavy rains forced water through the PVC pipe since it wasn't sealed to the water main resulting in penetration around the pipe. That area in my home has always been damp. So the team cut the PVC pipe flush the exterior wall and applied the membrane. Then they added a protective board and applied membrane to that. Filled and tamped the dirt. Put back the flagstones we had in place. Basement is now less damp, no water coming in. They even replanted a shrub they had to dig up to do the job. All in the cold weather.

    Local BBB

    BBB of Greater Maryland

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