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Find a Location

Sheehy Subaru has 1 locations, listed below.

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    Business ProfileforSheehy Subaru

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers auto repair services.

    Business Details

    Location of This Business
    10310 Auto Pl, Hagerstown, MD 21740-5983
    BBB File Opened:
    3/8/2001
    Years in Business:
    71
    Business Started:
    1/1/1953
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Sharrett Inc.
    • Sharrett Mazda
    Contact Information

    Principal

    • Anthony Shafotto, General Manager

    Customer Contact

    • Mr. Jeff L. Miles, Company Contact
    • Mr. William Perryman, President
    • Anthony Shafotto, General Manager

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/29/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    On Jan 18, 2024, I brought a new car from Sheehy Mazda of Hagerstown. The sales price of the is $40,734 as listed on the Pa application for certificate of title. The taxable amount is listed as $38,216.86 and the sales tax is listed as $2,515.14. The dealer arrived at the sales tax amount by subtracting $40,734 - $38,218.86 = $2,515.14. This is incorrect. The sales tax should be 6% of the taxable amount which is $38,218.86 * .06 = $22,93.13 not $2,515.14. This incorrect sales tax amount was used for calculation throughout the sales document. This inflated the price of the car and the amount that was financed. I reached out to Heather in the business office, and she dismissed me by saying that she will check on it. The next business day she left me a voice mail with a bogus excuse as to why the sales tax is correct. I was taught in school to multiple the taxable amount by the sales tax. Sheehy Mazda is subtracting the purchase price from the taxable amount to get the sales tax. This amounts to steeling from consumers and should not be allowed to happen. Thank you, and your assistance is greatly appreciated.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Caitlin H

    1 star

    07/12/2023

    They sold me a lemon and will not do anything about it . My brand new car I bought off the truck has been in the shop 7 times within the year I bought it . They proceeded to take my car 45 mins away several times to some random house ( I have pictures and videos to prove it ) the managers and even district managers won’t call anyone back . Now I’m out a car and about 20 thousand dollars

    Local BBB

    BBB of Greater Maryland

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