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      Country
          Country

          Find a Location

          Preston Automotive Group has 7 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Preston Automotive Group

              218 South Main St Preston, MD 21655-7000

              BBB Accredited Business
            • Preston Automotive Group

              4313 Preston Rd Hurlock, MD 21643-3706

              BBB Accredited Business
            • Preston Automotive Group

              4327 Preston Rd Hurlock, MD 21643-3706

              BBB Accredited Business
            • Preston Automotive Group

              4309 Preston Rd Hurlock, MD 21643-3706

              BBB Accredited Business
            • Preston Automotive Group

              4307 Preston Rd Hurlock, MD 21643-3706

              BBB Accredited Business

            Business ProfileforPreston Automotive Group

            New Car Dealers
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 5 Customer Reviews

            Customer Complaints

            20 complaints closed in last 3 years

            5 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/4/1995

            Years in Business: 49

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This company provides a large selection of new and used cars and trucks. Our dealerships services all makes and models.

            Products & Services

            This company offers new automotive sales of Chrysler, Dodge, Ford, Hyundai, Jeep, Lincoln, Mazda, Nissan and Ram trucks as well as used automotive sales of all makes and models. They also offer automotive maintenance and repair services.

            Business Details

            This is a multi-location business.

            Find a Location

            Preston Automotive Group has 7 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Preston Automotive Group

                218 South Main St Preston, MD 21655-7000

                BBB Accredited Business
              • Preston Automotive Group

                4313 Preston Rd Hurlock, MD 21643-3706

                BBB Accredited Business
              • Preston Automotive Group

                4327 Preston Rd Hurlock, MD 21643-3706

                BBB Accredited Business
              • Preston Automotive Group

                4309 Preston Rd Hurlock, MD 21643-3706

                BBB Accredited Business
              • Preston Automotive Group

                4307 Preston Rd Hurlock, MD 21643-3706

                BBB Accredited Business
              BBB File Opened:
              5/23/1988
              Years in Business:
              49
              Business Started:
              1/1/1975
              Business Incorporated:
              1/12/1995
              Accredited Since:
              4/4/1995
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Preston Nissan
              • Preston Hyundai
              • Preston Mazda
              • Preston Auto Body
              • Preston Lincoln
              • Pittsville Ford
              • Millsboro Automart
              • Preston Ford
              • Preston AutoBody
              • Boulevard Ford
              • Boulevard Ford Lincoln
              • Preston Pre-Owned Autoplex
              • Preston Management Group, Inc.
              Hours of Operation

              Primary

              M:
              8:30 AM - 8:00 PM
              T:
              8:30 AM - 8:00 PM
              W:
              8:30 AM - 8:00 PM
              Th:
              8:30 AM - 8:00 PM
              F:
              8:30 AM - 8:00 PM
              Sa:
              8:30 AM - 6:00 PM
              Contact Information

              Principal

              • Mr. David Wilson Sr., President/CEO

              Customer Contact

              • Mr. Bill Snyder, CFO
              • Mr. Brent Durham, Marketing Director
              • Mr. Chris Marks, General Manager
              • Mr. Mary Jane Haney, General Manager
              • Mrs. Wendy Melvin, Executive Assistant
              • Mr. Van Salter, General Manager
              • Mrs. Kelly Mangan, Manager of Human Resources
              • Ms. Stephanie Lee, Comptroller
              • Mrs. Peggy Wilson, Executive Vice President
              • Mr. David Wilson, Vice President
              • Mr. Chad Todd, Sales Manager
              • Mr. Danny Willey, Nissan Sales Manager
              • Mr. David Wilson Sr., President/CEO
              • Ms. Brittany Wilson Holland, Director of Consumer Experience
              • Ms. Nicole Gonzon, Administrative Assistant
              • Ms. Melinda Fuentes, Account Manager
              Additional Contact Information

              Fax Numbers

              • (410) 673-7684
                Primary Fax
              • (410) 673-2726
                Other Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              20 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/06/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I engaged in negotiations with the Sales Person from Preston Nissan to purchase a '21 Ram Rebel. Just prior to signing the deal, I was informed the vehicle had body damage, and was told they had another very similar truck for $500 more. I thanked the Sales Person and signed a deal on the '21 Ram Rebel that I understood to be free of damage September 30th. The following day, after being told the truck would be delivered to me in VT that Wednesday October 4, I was called and told that that vehicle also had damage and would need to go to the body shop before delivery. I was told it would be delivered the following weekend the 13th or 14th. When the truck still wasn't delivered they said "we guarantee it will be either the 20th, or worst case the 25th". On the 25th, with still no truck, I called the Finance Manager who said "Let's just cancel the deal, I don't want you to take a truck you no longer want given the situation". I agreed. On October 27th, I called another local dealer inquiring about a truck, and called my lender for a current payoff letter on my Jeep, which I had originally agreed to trade in to Preston Autoplex. To my surprise, Preston Ford, had paid off the lein on my Jeep, and had possession of the title. I called the Finance Manager at Preston, who said "I didn't know we had done that, we'll "reverse the loan" to your bank". I called my bank and they said "that doesn't happen like that". I called Preston Nissan again, and was unable to reach the Finance Manger, Sales Manager or Salesperson so called the Sales Manger of Preston Ford, who had paid off the Jeep. HE was very responsive and I got a call within 30 minutes that the Ram was done and they would deliver it the 1st of November. I met the Sales Person at a Lowes to save him 1.5 hours of an 18 hours round trip drive. I was provided only with a temporary registration and was told the transfer of my VT plates would happen in the next few days. It's December 6th and still no registration.
              Read More

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Carl G

              07/13/2022

              I was in communication Preston's used car sales team. I contacted the dealership and explained that I was from Pa. And saw a vehicle online and was interested in possibly purchasing it. After going back and forth with the salesman I agreed to purchase the vehicle. Salesman and his manager stated that I would just need to put down a deposit to secure the vehicle. I gave them my credit card and immediately authorized a deposit of $500 to secure the vehicle with the understanding that my wife and I would drive the 4 hours this Friday to pickup the vehicle. I explained that my wife and I would be taking the day off of work to travel there as they stated that Friday would be the best day to pickup the vehicle. After giving my credit card authorization I hung up with and my wife and we both requested Friday off from our respective jobs in preparation for traveling to pickup the vehicle. 3 hours later I called the dealership to inquire about also purchasing a warranty and at that time I was told that someone else was looking at the vehicle and it might not now be available. This was three hours after I reached an agreement to purchase the vehicle and had given my $500 deposit. He explained that the vehicle was physically at another location and the salesman there said someone else took the vehicle for a test drive and he was waiting to here back (over 3 hours now after I gave deposit) if that person was going to purchase the vehicle. I questioned how that could possibly be and he could not explain and was very deceptive with answers. The manager later stated that an acquaintance of another manager MIGHT want to purchase this vehicle (after I gave deposit). Long story short I didn't get the vehicle I believe the business was dishonest and deceptive with me and wasn't ethical, at least in this instance.

              Local BBB

              BBB of Greater Maryland

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