This Business Is Not BBB Accredited

All-Star Appliance Repair

All-Star Appliance Repair

(443) 744-6899

All-Star Appliance Repair

9 years in business
30 Jones Falls Ter
Baltimore, MD 21209-1685
BBB File Opened: 03/02/2012
Business Started: 02/01/2008
Contact Information
  • Principal: Mr. Eric Paul Solomon, Owner
Business Category
  • Appliances - Small - Service & Repair
Number of Employees: 
1

D+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for All-Star Appliance Repair include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints.
  • One complaint filed against business that was not resolved.

Previous and current pattern: Previously, the BBB Business Review for All-Star Appliance Repair found that consumers were reporting problems with the following: failure to communicate with consumers; failure to complete work or begin work as contracted; scheduled appointments not kept; completed repair work did not fix the issue or same issue occurred shortly thereafter the repair was made; and promised refunds not received. In March 2014, BBB reviewed All-Star Appliance Repair complaint activity to see if the previously detected pattern remained. Business response to BBB pattern letter: When the pattern was brought to the business' attention in March 2014, Mr. Eric Solomon, Owner of All-Star Appliance Repair, contacted BBB staff. Mr. Solomon reviewed the issues with BBB management and made efforts to resolve outstanding complaints with BBB staff. However, no plan of action to reduce or eliminate the cause of these types of complaints was discussed. Conclusions: BBB acknowledges the efforts made by the business, but as of yet they have not altered the fundamental pattern of complaints that are filed alleging the issues reported above. BBB will continue to monitor the company and will periodically update this information based on the findings of that review.

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
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All-Star Appliance Repair

This Business Is Not BBB Accredited

All-Star Appliance Repair

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