3 Customer Reviews
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Review from Pauline B
1 star11/09/2023
I have been taken our vehicle's there the last few times. First my husbands 2008 Dodge ram. they wanted to charge him 1300.00 for brakes for front and back, Then I have to get a front end alignment. for the 2nd time. They first said it wouldn't cost anything . The first time I got it done. I had to buy a front tire which is on the front driver. Now after 3 mo. they say there is more wrong with it, and want to charge another 965.00. says it needs more parts cause they are loose. I don't think they do there job right. just so they can get you to come back and charge you more. I'm tring to get ahold of corporate. Them parts should of been checked, before the 1st. alignment. 3 mo. ago, now they say , It's wear and tear. No, it's not I don't go that far in my car. I want it fixed right. DON'T EVER GO THERE!!!! THEY WILL NOT HOLD UP TO THE WARRENTY, AND WILL FIND MORE FOR YOUR VEHILCE THAT NEEDS DONE. THIS IS AT THE PRINCETON, IN. LOCATION.Review from kim H
1 star10/14/2023
Called for a rough estimate for changing brake pads. ($45) I thought that was a little strange because Walmart sells the pads for about $40. When I got there, they gave me their van to complete my errands. I asked about the labor charges for the brake pads for $45. She said it was not $45, it was about $485. I thought to myself, that's not happening! They were going to check out the brakes and let me know before they did anything. I was crossing my fingers that I didn't need brakes. I knew that I was not going to pay almost $500 because I was not prepared to do that. I returned to the shop, and they charged me $67.81 just to check out the problem to see what was needed. This was not told to me when I first went there. There were not any price charts out where I could see them. I had no idea that I would be charged for them to check out what I needed. I was very upset. I did not ask for my money back. I guess I was just so stunned that I just left.Review from Ron P
1 star07/11/2022
I would like to complain about best one tire in ******* IN i took a tire there to get fixed and they took some nails out of the tire and partily cleaned the rim and put a new tube in and filled with liquid for weight. There was a new employee that worked on the tire. The tire cost me $340 to fix
which was really high but i needed it so i paid it. I installed the tire and it was late so i went home. The next time i used the equipment for about 45 minutes and the tire went flat and basicly exploded and the tire came off the rim and busted the tube and all the fluid came out. So to sum this up i believe that they did not repair the tire correctly either they did not get all the nails out of the tire or the large amount of rust they left on the rim caused the tire to explode off the rim when i used the equipment for only 45 minutes so i want a refund for the money i spent.
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