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Find a Location

Ace Roofing has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Ace Roofing

      1429 W Franklin St Evansville, IN 47710-1029

      BBB Accredited Business

    Business ProfileforAce Roofing

    Roofing Contractors
    BBB accredited business

    Additional business information

    Additional Info:
    Servicing Evansville for 40 years.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/17/2013

    Years in Business: 46

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Ace Roofing has completed 10,000's roofing system in the Evansville area.

    Products & Services

    This company offers roofing services.

    Business Details

    Location of This Business
    1429 W Franklin St, Evansville, IN 47710-1029
    BBB File Opened:
    10/3/2013
    Years in Business:
    46
    Business Started:
    8/21/1977
    Business Incorporated:
    7/18/2001
    Accredited Since:
    10/17/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Herb Kahre, General Manager
    Contact Information

    Principal

    • Mr. Herb Kahre, General Manager

    Customer Contact

    • Mr. Dennis Gates, President
    • Mr. Herb Kahre, General Manager
    • Mrs. Shelly Gates
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/02/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Ace Roofing Co is very deceiving. In Nov of 2022, I signed a contract with Ace Roofing Co that said I would pay in full once the project completed. They noted it was completed end of 12/2023. But it was completed until Feb 2023, even though they billed me before it was completed. My account of $11,000 was hacked into. So in March, I paid $1000 the bill pay. I also paid in April 2023 in the amount of $700. The owner called me and asked me if I wanted to applied for 6 months free interest rate loan. It was denied... and I was told to call Transunion. Because it was hack, Transunion was working with me. I also informed **** in Finance the agreement I had with the owner. I informed them I will provide them about $4000 payments once the check gets cleared. The owner said he would waive all fee once I paid in full. I was completed surprise out of no w***e that in April over a week ago, that I received law suit letter if I didn't pay in full by certain date. Even though the $4,000 was on its way to them. I have not missed any payments since March. I was working with them in trying to get a loan. But I was waiting for $4,000 to come thru which it did. The finance person, **** seemed to be irritated with me at times. When they sent me that letter, they only acknowledged I paid $1000 and nothing about $700. The reference back to Dec 2022 when the bill generated and not in Feb. 2023. When they sent to me it was thru the email. I was able to reply back. But when they continued to respond to me, I couldn't reply back. I had to go back to original letter ot***wise, I wasn't able to respond. I sent message and overwhelmed what just happened. I asked them last Friday April 26, to honor the verbal agreement. They never replied. I then had to make arrangements of paying my ot*** bills to make sure I sent them $2,000 by this week. My concerns why did they provided me a verbal agreement when they don't accept it and why do the process of loan applications when they didn't....
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    Tri-State Better Business Bureau, Inc.

    BBB Reports On

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