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Find a Location

Aspen Dental has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Aspen Dental

      508 N Green River Rd Evansville, IN 47714

    • Aspen Dental

      5020 W. Lloyd Expwy, Ste. 200 Evansville, IN 47712

    • Aspen Dental

      630 Kimmel Rd. Vincennes, IN 47591

    Business ProfileforAspen Dental

    Dentist
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers dental services.

    Business Details

    This is a multi-location business.

    Find a Location

    Aspen Dental has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Aspen Dental

        508 N Green River Rd Evansville, IN 47714

      • Aspen Dental

        5020 W. Lloyd Expwy, Ste. 200 Evansville, IN 47712

      • Aspen Dental

        630 Kimmel Rd. Vincennes, IN 47591

      Location of This Business
      508 N Green River Rd, Evansville, IN 47714
      BBB File Opened:
      4/2/2008
      Years in Business:
      16
      Business Started:
      4/2/2008
      Business Incorporated:
      10/28/2010
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • CS Dental LLC
      Contact Information

      Principal

      • Mr. Ron Hobbs, Manager of Patient Satisf

      Customer Contact

      • Mr. Ron Hobbs, Manager of Patient Satisf
      • Ms. Julie Grover, Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      12 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/08/2024

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I visited AD back in December to get x-rays and an examination of my wisdom teeth. Following, I was told the top needed to be removed. Iapplied and accepted a payment plan through Concora. I was told it was going to be approximately $800 and somee odd dollars. I decided to get sedated and called prior to my appointment to add that to the bill. The day of my appointment, I was unable to get sedated. No one at the North Green river location gave me pre-operation instructions. Due to that, I had a banana 6 hours beforehand. So, I was given the option to either be numbed and do it awake, or reschedule to a location hours away - weeks later. I decided to do it with just the numbing shots. I was having a full blown panic attack (I have dental anxiety) and the man who was suppose to be the anesthesiologist was an absolute nightmare. He lacked compassion or just plain decency. But the main thing is, the dentist came in and removed both teeth in under 30 seconds. Great, right? I thought so too. Not only that, but the surgeon cut all the way to the tooth next to the one removed and has exposed the roots to it. This will lead to tooth decay. It should have wither been closed up or I should have been given post-op instructions. I received neither. When I received my first bill, I was absolutely blown away. I mean, it was almost $1300 more than what I was quoted and approved of. I called and they could give me no information. The oral surgeon who performed the extraction coded it as a complicated oral surgery. That couldn't be further from the truth. Like I said, he removed them within 30 seconds. Not only that, I was never credited for the amount the sedation would have cost me. I'm being scammed and I feel helpless.

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tracy B

      1 star

      03/20/2024

      The WORST experience I have ever had in my life! My insurance paid out just under $3,000.00 for a new set of dentures. This is my third set in 25 years. I have also filed a grievance through my insurance company. The dentures are complete trash! At the 2 year mark, I had already had to deal with 2 cracks in the upper denture. The fit is absolutely atrocious! After 3 years of so called adjustments they still cut my mouth so badly I only wear them when I have to go out in public! Aspen offered to make me a new set, but at an out of pocket cost of $2,500.00!! NO thank you!! I have since met tons of local people that have had much worse experiences with this location! One individual informed me that she had taken her 9 year old son in for 2 extractions.. THEY PULLED THE WRONG TEETH! I AM filing this complaint in hopes that SOMETHING can be done to stop the butcher shop of a dental company before they actually kill someone!!

      Aspen Dental Response

      03/22/2024

      I am so sorry for your negative experience. Someone from the Evansville, IN office will be in touch with you shortly.

      Local BBB

      Tri-State Better Business Bureau, Inc.

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