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      Country
          Country

          Find a Location

          Heritage has 14 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Heritage

              8266 Bell Oaks Dr Newburgh, IN 47630-2588

            • Heritage

              P.O. Box 189 Newburgh, IN 47629-0189

            • Heritage

              5343 Pearl Dr Evansville, IN 47712

            • Heritage

              3540 First Ave Evansville, IN 47710

            • Heritage

              331 E. Boonville-New Harmony Rd. Evansville, IN 47725

            Business ProfileforHeritage

            Credit Union
            Multi Location Business

            Additional business information

            Additional Info:
            Today, our membership is open to everyone who lives, works, worships or attends school in Vanderburgh, Warrick or Posey Counties in Indiana or Henderson County in Kentucky or who has an immediate family member who does.

            See all additional business information

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            6 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers checking accounts and savings accounts as well as loans. This company offers banking services.

            Business Details

            This is a multi-location business.

            Find a Location

            Heritage has 14 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Heritage

                8266 Bell Oaks Dr Newburgh, IN 47630-2588

              • Heritage

                P.O. Box 189 Newburgh, IN 47629-0189

              • Heritage

                5343 Pearl Dr Evansville, IN 47712

              • Heritage

                3540 First Ave Evansville, IN 47710

              • Heritage

                331 E. Boonville-New Harmony Rd. Evansville, IN 47725

              BBB File Opened:
              9/17/1990
              Years in Business:
              59
              Business Started:
              1/1/1965
              Business Incorporated:
              11/24/2003
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              100
              Alternate Business Name
              • Heritage Federal Credit Union
              • Heritage Financial Services, LLC
              • Hertiage Federal Credit Union
              Business Management
              • Curtis Ritterling, Executive Vice President
              • Ms. Amy Susott, Chief Marketing Officer
              Contact Information

              Principal

              • Mr. Tony Aylsworth, CEO

              Customer Contact

              • Mr. Rick Richmond, Marketing Communications Administrator
              • Mr. Tony Aylsworth, CEO
              • Ms. Sandra K. Parker, Sr. V.P. Cashier
              • Ms. Amy Susott, Chief Marketing Officer
              Additional Contact Information

              Fax Numbers

              • (812) 983-2579
                Other Fax

              Phone Numbers

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/28/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Unanswered
              I deposited $100 cash into the branch ATM. I did not get an option for a receipt and it did not show up in my account. I immediately went inside of the branch and talked to workers. They assisted me in filing a dispute and assured me that this is not the first time that it has happened. They advised to never deposit cash into an ATM. I explained that I am a full time student and that I work full time and it is what is convenient but that I would t do it anymore. The $100 was credited to my account. A little over a month later, the dispute was closed and they withdrew the $100. I contacted the bank and did not receive a return call. I went back to that branch and the worker made a joke that well it’s not very convenient for you now is it. I found this to be very unprofessional and that I was disregarded. I asked what my options were and if they could review security footage to back up my claim due to having a close time and date to search. They again took my name, account number, and phone number. The only advice I received was to not use the ATM for deposits. If this is a known issue, why are the users not made aware? This is a significant amount of money to just be in limbo. Friends have suggested filing a police report. I am still waiting to hear from the credit union.

              Customer Reviews

              0 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Local BBB

              Tri-State Better Business Bureau, Inc.

              BBB Reports On

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