Richmond, VAAccording to recent BBB scam tracker activity, imposters claiming to be Dominion VA Power are calling residents threatening to disconnect their service if payment is not made immediately. Residents say “DOM POWER” appears on their caller ID demanding payment.The scam is simple. The phone rings, the scammer pretends to be from your electric company telling you you’re late on your bill and your power will be shut off if you do not pay immediately. Instead of requesting payment via check or credit card, the caller wants you to pay by prepaid debit card, which is similar to cash. One resident says the caller demanded $1,600 within 45 minutes or their power would be shut off; when the resident said “Go ahead,” the caller threatened to come to their house.BBB reminds consumers to use extreme caution when receiving threatening calls of any nature. “Call the phone number on your bill to check your account rather than the number the caller provides,” says Tom Gallagher, President and CEO of BBB serving Central Virginia. “Hang up the phone if someone calls demanding immediate payment.”BBB offers the following tips:Prepaid debit cards are a red flag. If a caller specifically asks you to pay by prepaid debit card or wire transfer, this is a huge warning sign. Your utility company will accept a check or credit card and will usually direct you to one of their payment locations.Confirm. Always contact your utility company directly using verifiable contact information found on bills or statements to confirm the legitimacy of a call or visit before providing additional information or access. Call Dominion VA Power at 1-866-DOM-HELP (1-866-366-4357) to verify a caller or visitor.Beware of spoofing. Keep in mind that utility imposters are also known to “spoof” caller ID by masking actual phone numbers and replacing the contact information to appear as well-known companies.Check with BBB. Call us at 804-648-0016 or check out BBB Scam Tracker (www.bbb.org/scamtracker), a source for the public to report and view scams, frauds, and warnings of malicious or suspicious activities in their area.For more information you can trust, visit www.bbb.org/richmondABOUT BBB: BBB serving Central Virginia serves Richmond, the Tri-Cities, Charlottesville, and Fredericksburg, as well as 42 surrounding counties from Fauquier to Mecklenburg and Northumberland to Amherst. The nonprofit organization was established in 1954 to advance responsible, honest, and ethical business practices and to promote customer confidence through self-regulation of business. Core services of BBB include business reliability reports, dispute resolution, truth-in advertising, consumer and business education, and charity review.