Beaumont, TX April 20, 2015, Better Business Bureau Serving Southeast Texas has revoked the BBB Accreditation of two businesses. The BBB Board of Directors approved these revocations at their April meeting.The BBB Accreditation of B&D Residential Services of Lumberton and G. & D. Construction and Builders LLC of Orange were revoked due to failure to comply with BBB Code of Business Practices Standards for Accreditation #1 and #6 as listed below: 1. Build Trust – Establish and maintain a positive track record in the marketplace. 6. Be Responsive – Address marketplace disputes quickly, professionally, and in good faith.B&D Residential Services, a commercial handyman company in Lumberton, Texas became BBB Accredited in October of 2015. In December 2015, BBB received a complaint regarding home repair issues. When BBB reached out to the business owner he initially responded. However, he did not follow through and failed to appear for the scheduled mediation. The consumer then requested BBB Arbitration and the business owner did not respond. In February 2016, BBB received another complaint regarding a repair issue alleging substandard work and failure to return calls. By March, BBB received a third complaint regarding a contract issue in which the consumer stated the business failed to provide material receipts, did not complete tasks, was rude and did not honor promises. Although BBB has made multiple efforts to communicate by phone, email and certified mail, B&D Residential Services did not respond.G. & D. Construction and Builders LLC of Orange became BBB Accredited in 2006 and maintained a positive history until 2014 when BBB reported a Pattern of Complaint involving the business issuing checks returned for insufficient funds. BBB worked at length with the business and the issues were resolved. Then, in September of 2015, BBB received a complaint with the consumer alleging the business had abandoned a remodeling job leaving sub-contractors unpaid forcing the consumer to remit payment. When the business did not respond to multiple contacts by the Dispute Resolution Department, BBB became concerned and began the revocation process. During this time, the business contacted BBB and agreed to participate in mediation. However, the owner did not show up for the scheduled mediation. Nor, did the owner cooperate with the Mediation Center to reschedule. The consumer then requested BBB Arbitration. The Arbitration Hearing was held with both parties participating. Unfortunately, the business failed to honor the Arbitrator’s decision.Businesses who apply for BBB Accreditation must meet the eight standards in the BBB Code of Business Practices, and they must maintain those standards to continue their BBB Accreditation.As per Better Business Bureau by-laws, B&D Residential Services and G. & D. Construction and Builders LLC will have 30 days upon notification to appeal the decision to the Board Chairperson for review by the Board of Directors.BBB Business Reviews and Ratings are available by phone and online 24 hours a day. Check out a company or charity in Southeast Texas, the United States, Canada or Mexico BEFORE you buy or give at www.bbb.org and www.give.org (409) 835-5340 or 855-BBB-SETX.