Scammers are currently calling or visiting City of Fort Collins Utilities customers and are demanding immediate payment. This version of an imposter scam involves scammers posing as employees of a utility company and calling customers to demand immediate payment with the threat of having their electricity, gas, or other utility service disconnected. Scammers can spoof phone numbers and may even acquire information from data breaches that can make them sound very legitimate. So it's important to know the following tips from Fort Collins Utilities about how they conduct business:Fort Collins Utilities does not visit its customers' homes or businesses to demand payment.Fort Collins Utilities no longer makes outbound phone calls to customers with past due accounts.Disconnection notices are mailed, not made in person or over the phone, and past due amounts on bills are clearly marked.If you are contacted by phone or in person by someone claiming to be from Fort Collins Utilities who demands immediate payment of a bill, take the following steps:End the conversation as quickly as possible; do not provide any payment or financial or personal information.Contact the Fort Collins Police via the non-emergency line (970-221-6540) or Fort Collins Utilities (970-212-2900) to report the incident. Try to make note of any details, including descriptions of individuals and the phone number that called you.You can also report the scam to the Federal Trade Commission here and to BBB at BBB.org/scamtracker. This helps law enforcement and BBB track the pattern of scams and frauds in the area.If you want to confirm your bill with Fort Collins Utilities, you can do so online here, by calling their number (970-212-2900) or in person at 222 Laporte Ave. in Fort Collins. Do not call back the number used in a suspicious phone call or any contact information giving to you by a visitor to your home or business.For more information on utility scams, visit the BBB tip page here.