DENVER, COLORADO–BBB is issuing a warning against the Denver-based company Stashbox, following a pattern of consumer complaints alleging delivery and customer service issues with the business. Stashbox advertises itself as a female-owned startup offering consumers a “420 lifestyle subscription box.” Those who sign up and pay a monthly fee, according to the company, periodically receive packages containing smoking accessories and hemp products. Since January 1, 2018, BBB has received 10 consumer complaints against Stashbox. Primarily, complainants allege that they have not received monthly boxes of products since December 2017, despite having been charged by Stashbox for that month as well as months since. Several complainants further allege that they have attempted to contact Stashbox by telephone and email regarding their missed orders, but have not received any response from the company. BBB has reached out to Stashbox as well, but has not received a response. Stashbox has not responded to a BBB complaint since September 2016, and the company is F-rated. Stashbox’s website includes a disclaimer that its products are intended for tobacco use only. However, consumers should be aware that the phrase “420” is commonly understood as a pop-culture reference to marijuana use and the lifestyle surrounding it. The trade name StashBox was registered as a trade name with the Colorado Secretary of State on April 2, 2018, to an LLC named JuiceBox. JuiceBox was formed in January 2018 and is registered to a residential address in Denver’s Capitol Hill Neighborhood. BBB encourages consumers to be especially vigilant when shopping for products online. The organization’s most recent Scam Tracker Annual Risk Report found online purchase scams to pose the most risk for consumers in 2017. BBB encourages consumers to read complaints and reviews on Stashbox’s Business Profile.