Thousands will flock to the Maryland State Fairgrounds for the Maryland Home and Garden Show over the weekends of March 3-4 and 9-11. The show coincides with National Consumer Protection Week. BBB will be there to test attendees’ with true or false questions around the industries it received the highest number of complaints against in 2017. The non-profit organization has also timed the release of its 2017 BBB Scam Tracker Annual Risk Report with NCPW in an effort to expose combat fraud and identity theft. The report is expected to be published mid-week. “National Consumer Protection Week is over in seven days. But, BBB is working 52 weeks of the year, right here in Maryland, and across North America, to provide trusted information to help buyers, sellers, and charities avoid disputes and scams,” said Angie Barnett, president & CEO, BBB of Greater Maryland. “Highly trusted businesses make things right if they make a mistake, even when no one is looking. They also take care of their employees,” added Barnett. Making Maryland’s list of the industries drawing the most complaints, which often coincides with low trust, were new and used car dealers, credit services, property management and apartments, auto repair, furniture stores, and construction services. Customer disputes generated by those types of businesses made their way to BBB 1,336 times last year. “According to BBB’s 2017 Trust Sentiment Report,” noted Barnett, “one out of three customers decided not to bring their complaint to the attention of the business or a third-party, such as ours. In reality, there are many more dissatisfied customers out there. They simply don’t feel it’s worth their time to complain.” Yet, while a growing number of customers, especially those of the younger set, complain less frequently, the organization has a record of resolving the lion’s share – 81% to be exact - of complaints it receives. That might come as a surprise since most of the complaints received are against companies that are not BBB Accredited. Barnett also maintains that being a savvy consumer, which includes the understanding that everyone is at risk, will greatly reduce a person’s chances of becoming a victim fraud. When visiting the Maryland Home & Garden Show, attendees can test their “top complaint industry IQ” at BBB’s booth #2003. For more information about BBB go to bbb.org, call 410-347-3990, or email firstname.lastname@example.org. For more information about National Consumer Protection Week visit ncpw.gov .