Several BBBs have received reports from consumers who have been contacted by scam artists posing as the Better Business Bureau. How the scam works: The victims have been the target of a tech support scam in the past. The BBB imposter says that they are investigating these fraudulent charges in order to refund the cash the previous tech support scammers had taken. The catch -- the BBB imposter needs access to the victim's computer to do so. The BBB imposter takes the victim to a realistic looking site using the BBB logo then proceeds to either try to gain access to the victim's bank account or holds the victim's computer hostage for more money. Don’t Fall For It!Better Business Bureau does sometimes reach out to consumers and businesses in the area, but BBB will never ask for passwords or information to access your computer. If you are unsure if it's really the BBB calling, tell the caller you will call them back and end the call. Then check the phone number on bbb.org and call directly.If you receive a call from someone requesting payment information or permission to access your computer, please report it to BBB Scam Tracker. Should you wish to speak to someone in a local office, find your local BBB by going to bbb.org.BBB has seen an increase in tech support refund scams. If you have been a victim of a tech support scam you are a potential target. Here are some red flags you need to watch out for:Callers who call to ask if you were happy with your previous tech support service. If and when you say no, the scammer will offer you a refund. Callers who claim the scam tech company you paid previously is going out of business and they are calling to offer you a refund. Once they have gained your trust, the con artists will claim that they need your credit card or banking information to process the refund. For more tips from BBB on tech support scams visit bbb.org/techsupportscam. And for more tips from BBB on phishing visit bbb.org/phishingscam.BBB Serving Northeast Florida & The Southeast Atlantic contributed to this report.