When it comes to promoting marketplace trust, BBB and the media make a great team. I recently went on CBS2 in Los Angeles to discuss two very timely scams. Reporter Kristine Lazar covered the southern California wildfires for days on end, and video of her helping rescue horses even went viral. She approached us with a story she was working on about contractor scams. Disasters seem to bring out the worst in some people; this is when scammers up their game. After all, when you've lost everything you're willing to sign anything just to get your life back on track. The shady contractor's M.O. is simple: they go door to door, promise to rebuild or repair a home, collect a deposit and disappear.Our intrepid reporter met me at the site of a burned out home in the Shadow Hills community of Los Angeles, where we offered tips on spotting and avoiding these bad actors.The next day I got a call from another CBS2 reporter, Lisa Sigell, who was working on a story about the Secret Sister Gift Exchange, which is nothing more than a pyramid scheme. I met Lisa at the home of a woman who had received a suspicious message inviting her to participate in a wine exchange. I shared information about these types of scams and advised consumers how to avoid them.We enjoy working with CBS2 and all the other Los Angeles and San Jose media outlets - radio, TV, newspaper and online. These are just two examples of why we look forward to getting a call or an email from a reporter.