Better Business Bureau of Upstate SC (BBB) is warning consumers about DB Consulting Group, LLC owned and operated by Daniel “Danny” Arrington of Greenville SC. Within 8 complaints filed with BBB so far, consumers report the business ignores communication from clients, bounces clients between representatives prolonging timelines, and refuses to deliver promised refunds. Following a conversation with BBB in which Arrington pledged to be improving businesses practices, the phones have been cut off and doors locked, leaving current clients across the country without the promised contract and out thousands of dollars.Consumers allege that the draw of a money-back guarantee seemed to be only a dream. The business would insist to be given two chances to procure a contract while dragging out the timeline significantly pushing clients to frustration and pursuing other options. One consumer reported, “They are hard to reach, slow to respond, and five months later all we have to show for our money is frustration, despite a conference call with the owner during which he assured us that he would assign someone else to us and they would complete the process without further delay.”Consumers claim that they are bounced around between representatives, given an array of reasons why their account isn’t being given adequate attention. However between the various introductions of new individuals, all avenues of communication consistently begin to fail.One consumer alleged that after having multiple contacts within the company, all communication dropped off completely. “We have had 5 different point of contacts since we had entered into this agreement in late summer 2015. We have written them on at least 3 different occasions in attempt to have our money refunded and to come to some kind of resolution, never to have had a response. We want to make sure people are aware of this company and the "SCAM" we feel they represent.”BBB reached out to the owner following reports that DB Consulting, LLC may be closing. Arrington not only reassured the Vee Daniel, president of BBB, that the business was strong but following some internal turmoil they were moving “into a different phase of business, and it’s going to improve the quality of client and it’s going to improve everything about the company.”Two days later the phones had been disconnected and doors were locked at their location without providing any notice to current clients. As inquiries about the business begin to dramatically increase as clients search for answers, BBB advises consumers to take the necessary steps to avoid engaging with a similar business.The GSA Contract is a vehicle that is used to sell to the U.S. government. Businesses, non-profit organizations, and educational institutions can obtain a GSA Schedule Contract to sell products or services to government customers.Before beginning the application process BBB offers these tips:Check the GSA Vendor toolbox. Make sure applying for a GSA grant would benefit your business by visiting the GSA Vendor Support Center.Confirm all verbal promises are included in contract. Do not rely on verbal promises, make sure every point is written into the contract before signing.Request that confusing or ambiguous statements be either deleted or clarified to your satisfaction.Check with BBB. Read the reviews and complaints on the BBB website to get more information on the company.Anyone who suspects unfair or deceptive business practices can file a complaint with the Better Business Bureau of Upstate SC or contact the Greenville Court System of South Carolina.