Better Business Bureau® of the Upstate South Carolina (BBB) is warning consumers of a fraudulent appliance repair company named Appliance Super Tech. The business also goes by Number 1 Appliance Service, Turbo Appliance Repair, HVAC After Hours, AfterHours Service Company, Air Star Comfort Solutions, Comfort Consultants of Florida and Brevard County Super Tech,operating in SC, TX and FL with all names leading back to an individual named Philemunn Ray.In Upstate SC, the business has been using local numbers which use a default message instructing consumers to call an out of area number for immediate assistance. Once contacted this individual will come to the consumer’s home and, consumers allege, does more harm than good.The address provided for the business checked by BBB, in fact, lists the address of the Days Inn in Greenville.A consumer who enlisted the services of this individual wasn’t entirely shocked that this company was a fraud. “He gave me an invoice that said I had a 90 day parts and labor warranty, but now I can’t get him to come back out or even answer the phone so I don’t think that promise is worth the paper it’s on.”In an effort to verify the claims of being a Certified Appliance Professional, Master Certified Appliance Professional, and having Major Appliance Technician Training and Certification on advertisements, BBB was able to confirm no certification has ever been awarded to this individual or under the numerous business names.After attempting to contact the business numerous times with no response, other than removing the phone number from the website, the BBB was obligated to make consumers aware of the deceptive business practices of Philemunn Ray.BBB offers the following tips to consumers looking for an appliance repair business:Research the business and owners carefully before signing a contract or paying any money. Check the company’s BBB Business Review at www.bbb.org, click on the globe icon and change the location to GREENVILLE or by calling 864-242-5052.If a business lists a local address, it is a good idea to verify that the business actually is at that location.Ask about upfront diagnostic or service fees before making an appointment for a service call. Once a technician has arrived, it is usually too late to cancel the visit.When calling to make an appointment, ask whether the business employs its own technicians or contracts the work out to someone else.Pay by credit card whenever possible in case you need to challenge the charge.Get any warranty information in writing.Make sure you get the first and last name and contact information for the technician who comes to your home. Ask for proof of any required licenses or certification.