A Mercer County woman called to report receiving at least a dozen phone calls from the same person trying to convince her he was calling from Medicare and needed her Medicare number and other information to send her a free back brace. She knew her doctor had not prescribed a brace and refused to give any information. The scammer called back to demand that she provide her personal information so he could “confirm” her removal from the list. A Lexington senior fell for one of these calls. She said the caller told her “Medicare is giving away free back braces” so she provided her Medicare number to the caller. Her son advised her to call Medicare, where she learned the caller’s claims were not true. BBB advised her of various steps to take to protect her identity and so far, no brace has arrived in the mail. BBB and Medicare officials warn remind Medicare recipients: Medicare does NOT call with unsolicited offers of products or services. If someone calls claiming to be with or calling on behalf of Medicare, and you have not requested a call, hang up. If your medical provider has not prescribed a brace, Medicare or any other insurance will likely not cover the cost, leaving you with the expense. BBB has heard from seniors in the past saying their doctors indicated that a brace would not help them, and possibly make a problem worse. Don't accept items that you didn't order. Refuse the delivery and/or return it to the sender. Keep a record of the sender's name and the date you returned the items. If you are unsure if a call or offer is from Medicare, or you gave your personal information to someone claiming to be with Medicare, call 1-800-MEDICARE (633-4227) to report it. For more information on avoiding health care scams, visit bbb.org/healthcarescam * * * Contact the Better Business Bureau serving Central & Eastern Kentucky to check out companies, charities, or to report problems and scams by calling the Lexington office at (859) 259-1008 or toll-free 1-800-866-6668. Services are also available by logging on to www.bbb.org/lexington.