BBB Accredited Business Profile

American Laser Med Spa

American Laser Med Spa

(806) 356-7729

American Laser Med Spa

11 years in business
154 N. Festival Dr., Villa C
El Paso, TX 79912
Additional Email Addresses
  • hr@americanlaser-medspa.com
BBB File Opened: 04/08/2008
Business Started: 06/15/2006
Business Started Locally: 06/15/2006
Type of Entity
Corporation
Business Management
  • Neel Kanase, President
Contact Information
  • Lisa Talenti, Marketing
  • Customer Service: Karolyn Crabtree, Regional Manager
Business Category
  • Laser Hair Removal
Additional Information
  • Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Permit and license re...
  • Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Permit and license requirements for regulated industries in the City of El Paso can be viewed at the following website: http://www.elpasotexas.gov/development_services/contractor2.asp Or by calling: 915-212-0104
  • TREATMENT AND FINANCIAL AGREEMENT TERMS, CONDITIONS, DISCLAIMERS AND REFUND POLICY (EFFECTIVE 4-14-2010) Refund, Cancellation and Transfer Credit policy Your payment is based on purchasing number of treatments. Refund is based on unused treatments not based on unused time, e.g. Laser Hair Removal Series - Your payment is based on purchasing 6 treatments. NOT 2 yrs. In the 2 yr. Appearance Plan phase (after your 6th treatment), we reserve the right when to treat you and how many times to treat you. If you receive 6 treatments, no refund is due. All refund prorating will be based on unused treatments. There is no prorating for time, e.g. If you purchased a package of 6 and received only 4 treatments in 8 months and request a refund. You have 2 unused treatments and 16 months left before your 2 yr. appearance plan expires. A prorated refund (see below) will be given for 2 unused treatments, NOT based on remaining 16 months. This policy will be voided if you transfer services to another location and will be replaced by the receiving clinics current policy If you want to cancel services and want refund - YOU WILL BE CHARGED FULL PRICE PER TREATMENT of the procedure. The price per treatment of the procedure you purchased is on our price list sheet and will be provided to you on request. All discounts (e.g. monthly specials) and credits issued when you bought the service will be lost. Service will be prorated using price per treatment listed on the price list sheet. If you earned friends and family credit - this will be LOST if you cancel/break this agreement. A prorated balance will be refunded If you want to cancel services and don't want a refund but want to transfer credit to another package - You will NOT be charged FULL PRICE per treatment of the procedure to calculate prorated balance. You will be charged the price per treatment based on your package. The balance will be used towards a new package. You will be eligible for the month's special etc. If this results in you owing money, you can pay the difference and start the new package. If this results in us owing you money, this will be kept as credit for future use. (Credit expires 90 days from new purchase). If you don't see results even after 2 yrs of treatments for Laser Hair Removal - NO REFUND is due. You can buy a new package at 2 yr. Appearance Plan (maintenance) price. If you are burned or have other adverse event - NO REFUND is due. This is part of the risk of the procedure and will be/was explained to you when you signed the contract. Our goal is to eliminate/minimize the risk of burn or any other adverse event, but we want to be upfront with you so you can make a well informed educated decision. Other Fees - No Show Fee: $75 - If you do not show up for your scheduled appointment Cancellation Fee: $75 - If you cancel appointment without giving us a 24hr notice Shaving Fee: $75 - If you come in without shaving (exception - first treatment or unless we asked you not to shave) Photocopy Fee: $10 - For a copy of your records. Please submit a written request. I fully understand and agree to treatment of the listed areas, and agree to pay American Laser Med Spa the price quoted If I have paid the price quoted using a credit program, I acknowledge that I have selected the credit program based on my own evaluation of my options. I have not relied on any recommendation or advice of American Laser Med Spa or its staff with respect to financing. I understand that American Laser Med Spa has agreements with credit program providers but does not recommend credit products to customers I clearly understand that my payment is for the procedure(s) performed during the term of the agreement and not for any specific result. NO RESULT IS GUARANTEED. I understand that results will vary. Additional treatments may be obtained at an additional price. YOU WILL BE ASKED TO SIGN THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO THE ABOVE. Please contact us if you have further questions: customerservice@americanlaser-medspa.com 806-356-7729

Products & Services
We are a group of 6 clinics in Texas and New Mexico. We are a leading provider of medical aesthetic services offering Laser Hair Removal and other services. Laser Hair Removal Mesopen Microneedling CoolSculpting® Ultrasonic Facials Botox Juvederm
Service Area
El Paso, TX region
Alternate Business Names
  • Laser Physicians, P.A.
  • American Laser Centers
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
5
BBB accredited business

A

Overview

Our team of technicians are highly trained to provide you with gorgeous results every time. We specialize in pain-free & reduced-pain treatments such as Laser Hair Removal, CoolSculpting and more that leave you looking great and feeling even better.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

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Mon: 09:00 AM to 06:00 PM
Tue: 09:00 AM to 06:00 PM
Wed: 09:00 AM to 06:00 PM
Thu: 09:00 AM to 06:00 PM
Fri: 09:00 AM to 06:00 PM
Sat: 09:00 AM to 06:00 PM
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

American Laser Med Spa

American Laser Med Spa

BBB ACCREDITATION SINCE 05/01/2008

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