BBB Accredited Business Profile



(505) 872-0243


116 years in business

7240 N. Mesa St.
El Paso, TX 79912

Additional Phone Numbers
  • (915) 772-4261
  • (505) 293-3130
  • (915) 532-5451
  • (915) 566-3370
  • (915) 584-4402
  • (915) 544-4070
  • (915) 591-5950
  • (915) 751-2385
  • (915) 591-4263
  • (915) 598-3429
  • (505) 872-0243
BBB File Opened: 05/20/1993
Business Started: 01/01/1900
Business Management
  • Principal: Willie Morales, District Manager
Contact Information
  • Principal: Willie Morales, District Manager
  • Steve Scheer, District Manager
  • Consumer Affairs 800-367-3872
  • Javier Moreno, Manager
  • Fernando Torres, Manager
  • Cristobal Valadez, Manager
  • Howard Schmitt, Manager
  • Pedro Robles, Manager
  • Larry McGee, CEO
  • Luis Galvan, Manager
  • Salvador Kille, Manager
  • Mr. Chris Garner, District Manager,Bridgestone Retail Operations LLC

Business Category
  • Auto Repair & Service
  • Tire Dealers
  • Auto Inspection Stations
  • Brake Service

Additional Information
  • Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Permit and license requirements for regulated industries in the City of El Paso can be viewed at the following website: Or by calling: 915-212-0104
  • This firm is headquartered at 50 Century Blvd., Nashville, TN 37214, 615-872-5000. It's Retail Division is headquartered at 333 East Lake Street, Bloomingdale, IL 60108; 630-259-9000.

Products & Services
According to information in BBB files this company operates a chain more than 1,500 company-owned automotive tire and service stores throughout the United States.
Alternate Business Names
  • Firestone Complete Auto Care
  • Firestone Tire & Service Centers-El Paso
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business has no rating because complaints against it are handled by another BBB.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.




Customer Review Rating:


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