Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Roe Roofing & Exteriors Ltd has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforRoe Roofing & Exteriors Ltd

            Roofing Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.72/5stars

            Average of 18 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 23/2/2015

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            This business states that Roe Roofing & Exteriors offers a variety of different exterior renovation products and services.

            Business Details

            BBB File Opened:
            13/2/2015
            Years in Business:
            14
            Business Started:
            1/5/2009
            Business Incorporated:
            1/5/2009
            Accredited Since:
            23/2/2015
            Number of Employees:
            1
            Business Management
            • Jason Roe, Owner
            Contact Information

            Principal

            • Jason Roe, Owner

            Customer Contact

            • Jason Roe, Owner
            Additional Contact Information

            Email Addresses

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/02/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            New roof and insulation installed over our attached garage last summer (2023). ***** at Roe Roofing advised insulation was "packed" as this is how he would insulate an a-frame style home. At the start of this winter, we got condensation in our ceiling, we had ***** out and he recommended another insulation contractor come look at this issue. When we explained the insulation install as was described to us (being packed), this contractor advised it was not installed correctly and should be removed as it would definitely contribute to the condensation issue in our home. I also discussed with another insulation contactor who confirmed the same. ***** then advised it was not installed "packed" and that the insulation is to the trusses only. Trying to get ***** to confirm the insulation install process, QA procedure and provide photos since we were not home during the work, to confirm how the insulation was installed and now he is ignoring me. I advised I wanted all further communication in writing since we were seemingly having different recollections of previous verbal conversations. He offered to come to our home and review in person, and I reiterated I wanted written confirmation and have followed up 3 times via email to get no response. We will cut a hole in the ceiling in the spring to verify the level of insulation in order to confirm and seek resolution, however, the lack of response from this company is not making us feel like they will resolve the issue if confirmed and also just outrightly ignoring a customer when they have an issue with your service is not ok.
            Read More

            Customer Reviews

            18 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ryan S

            13/10/2023

            Very quick and professional service every time I have used *** Roofing. Did a repair after a large windstorm at one house and installed a turbovent and now an new roof at another. Every time the jobs were done right, property was left cleaner than when they arrived and the price was great. Would definitely use them again and recommend them to anyone looking for roofing work.

            Local BBB

            BBB Canada's Northern Capital Regions and Quebec

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.