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          Find a Location

          Red Deer Mitsubishi has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Red Deer Mitsubishi

              6444 67 Street Red Deer, AB T4P 1A1

            • Red Deer Mitsubishi

              295 Burnt Park Dr Red Deer County, AB T4S 2L4

            Business ProfileRed Deer Mitsubishi

            Car Dealers
            Multi Location Business

            Contact Information

            6444 67 Street

            Red Deer, AB T4P 1A1

            Visit Website
            (403) 348-8000

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Red Deer Mitsubishi has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Red Deer Mitsubishi

                6444 67 Street Red Deer, AB T4P 1A1

              • Red Deer Mitsubishi

                295 Burnt Park Dr Red Deer County, AB T4S 2L4

              Location of This Business
              6444 67 Street, Red Deer, AB T4P 1A1
              BBB File Opened:
              22/6/2009
              Years in Business:
              11
              Business Started:
              15/5/2012
              Business Incorporated:
              1/10/2007
              Number of Employees:
              40
              Alternate Business Name
              • RDM Motors
              • 1695506 Alberta Ltd
              Business Management
              • Les Landsperg, Dealer Principal
              • Emma Schmitz, General Manager
              Contact Information

              Principal

              • Les Landsperg, Dealer Principal

              Customer Contact

              • Emma Schmitz, General Manager
              Additional Contact Information

              Fax Numbers

              • (403) 348-8021
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a used car

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/07/2023

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              I have had enough of the constant harassment from this company. I have been telling them that they have the wrong contact information for YEARS NOW! I have never been to Alberta nor have i owned a mitsubishi ever! Furthermore my name is NOT ********!!! I have threatened legal action MANY TIMES due to the ongoing harassment. They clearly do not seem to care. They claim they will delete the # & contact information but that is never the case. This NEEDS TO STOP!!!!
              Read More
              Read 3 More Complaints

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Liliia S

              07/03/2024

              About our bad experience with Mitsubishi dealership in ********. We are a family from ******* that moved to ****** not to long ago, our English was pretty poor when we decided to buy a car. We reached out to Mitsubishi Dealership in ******** and they acknowledged that we did not speak English well, and they were super polite, high quality customer service and with a lot of respect. We finished buying the car with a full warranty for the next 5 years. Less than a year, Problems started showing up with the car, most of the problems came from manufacturing. The reason we go with buying the new car in credit, so we won't be able to experience any troubles because it's new. But everything went the opposite. Knowing that we have the warranty , we talked to Mitsubishi dealership to fix the problems, but the mechanic, had a bitchy attitude and raised his voice, and didn't let me use a translator for better understanding. Thing is, when we were buying the car, they were nice to us, but when the money was paid, they gave 0 c*** about us. Even though we have a 5 year warranty.It's easy to act like that when we don't understand the language 100%, and thinking we don't know our rights. It is sad ,never expected for things to turn out this way.

              Red Deer Mitsubishi Response

              08/03/2024

              Dear ******,

              I hope this message finds you well. Firstly, let me express my sincere apologies for the troubles you've faced with your Mitsubishi Outlander at our dealership in ********. I genuinely appreciate you taking the time to share your experience, and I want to assure you that your feedback is of utmost importance to us.

              It is disheartening to learn about the issues you encountered with your car shortly after the purchase. I want to extend my sincere apologies for any frustration and inconvenience this may have caused you and your family. We understand that purchasing a vehicle is a significant investment, and it is our responsibility to ensure a smooth and trouble-free ownership experience.

              I'm truly sorry to hear about the communication challenges you faced with ************ and the unprofessional behavior you described. This falls far short of the standard of service we aim to provide. Rest assured, I will investigate this matter thoroughly and address it with our team to ensure that such incidents do not occur in the future.

              Regarding the language barrier, I understand how important clear communication is, especially when it comes to discussing the repairs and warranty coverage. We are committed to providing a positive and inclusive experience for all our customers, regardless of language proficiency. I will personally ensure that our team receives additional training to better accommodate customers who may require translation services.

              I genuinely value your feedback, and I want to assure you that we take these concerns seriously. We would appreciate the opportunity to make things right and regain your trust. Please feel free to reach out to me directly at ************ or by email at ********************* and I would be more than happy to discuss the specifics of your situation and work towards a resolution.

              Once again, I apologize for the inconvenience you've experienced. We appreciate your business and hope to have the opportunity to rectify this situation and leave you with a more positive impression of our dealership.

              Thank you for bringing this matter to our attention, and I look forward to the possibility of resolving it together.

              Sincerely,

              ***********************

              General Manager

              Red Deer Mitsubishi

              ************

              Read 4 More Customer Reviews

              Local BBB

              BBB Canada's Northern Capital Regions and Quebec

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