Business ProfileforRomaniuk Heating & Air Conditioning Ltd

So after reading the reviews I decided to give Romaniuk a call. They got me in in decent time and gave me a time frame of **** when the tech would arrive. The tech didnt arrive until 5:45. Ok no issue stuff happens. I got a AC tune up. He comes in, looks at my furnace says everything looked great. Didnt change out the furnace filter as I just did that. Went outside, checked it over said everything looked good and my refrigerant was low. He went back to his van, was on his phone for a bit then he comes back with the refrigerant tank. Tops it up. Puts everything back says all is good. He puts his tools away and comes in to tell me how much it was. He told me it was $478.80. Excuse me. The tune up was only $132.99 plus tax. I called them and asked why the lovely lady said the report wasnt in and management would call me the next day. I didnt hear anything so I called back this evening. Talked to the same girl (whom was AMAZING!) and she said the report says he changed filter, and topped up refrigerant. I told her um no he didnt change my filter and I was with him 95% of the time. She said shed have management call me. Management called me and he told me he was new and should have discussed Costs with me (to which he didnt) and the cost of the 1lb of refrigerant (which would be $287.70) is why it was $487.80. I said this is crazy. How is it that much? I didnt get any invoices, no paper work what so ever. To me this is somewhat shady and I will never recommend Romaniuk to anyone. What makes me angry is the fact that they could have done this to an elderly person who doesnt know any better and would have paid it not knowing!! At the end of it all I basically paid for the cost of the tune up and their cost of what the 1lb of refrigerant cost which was **** times less than what they wanted me to pay. Worst experience I have ever had and from now on, will go else where.