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          C-Ment Concrete Services has 1 locations, listed below.

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            Business ProfileforC-Ment Concrete Services

            Concrete Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/2/2010

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Business Details

            BBB File Opened:
            11/1/1991
            Years in Business:
            35
            Business Started:
            1/4/1989
            Business Incorporated:
            1/4/1989
            Accredited Since:
            4/2/2010
            Number of Employees:
            8
            Business Management
            • John Strutt, Owner
            Contact Information

            Principal

            • John Strutt, Owner

            Customer Contact

            • John Strutt, Owner

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/07/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            Invoice:22-32 Date: July 27,2022 Work Completed: Pour concrete in back yard and sidewalk to alley Cost:$10,928 Inc tax We reached out to C-Ment in the early summer of 2022 looking to have our backyard a concrete pad going out to the back alley. They came and completed the job. Everything looked great and no complaints. We noticed some small cracking in November and then the snow came. In February of 2023 snow started melting and we started to notice multiple cracks in 7 sections. Multiple attempts to contact *******(Our sales person) with no response. An email was sent to C-ment and ******* finally responded. After a conversation he said he would come for a site visit. This took following up with him numerous times before he came. He took multiple pictures and mentioned that he thinks the water at the fence from the snow melting is the reason. I told him that is unacceptable. He mentioned that he will talk to **** and see what they will do. No one ever showed up again. I called weekly trying to get a response. ******* finally told me to call the office and talk to the owner, ****. I spoke to **** and he told me that the area is built on a swamp and there is nothing they can do about it. He said look at my sidewalk in the front, its cracked. The sidewalks that were poured in around 2006 all around me are in great shape compared to my backyard. I asked him to just come and look to see what his thoughts are and maybe something he can do about it. He agreed. **** never showed up. I called him every week for 3 weeks asking when he was coming. He kept saying next week. Finally I called him and said that everything he has been telling me is a line of ********.This is when he has hung up on me and has stopped answering any further calls.
            Read More

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Rob S.

            5 stars

            17/06/2021

            I had cment do a job for us in ******** **** June ‘21. They are such a hard working crew that work efficiently and neatly. Very pleasant experience working with ******** **** and the boys. I highly recommend. Rob S ******** ****

            Local BBB

            BBB Canada's Northern Capital Regions and Quebec

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