Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Action Muffler Radiator & Brakes Ltd has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAction Muffler Radiator & Brakes Ltd

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 16/12/1998

    Years in Business: 38

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Action Muffler Radiator & Brakes is an auto repair & service specializing in exhaust, brakes and radiators.

    Products & Services

    Exhaust system repairs – custom dual exhaust and stock
    Coil and leaf springs
    Radiators
    Cooling systems flush and repairs
    Gas tank repairs
    Engine, transmission and drive train – service and overhaul
    Heater core repairing and re-coring
    Transmission cooler installation
    Preventative maintenance – oil change, lube and filter
    Tires and wheel alignment
    Brakes and front end
    CV axles
    Steering
    Electrical and computer diagnosis
    Tune-ups

    Business Details

    Location of This Business
    8025 118 Avenue, Edmonton, AB T5B 0R7
    BBB File Opened:
    12/11/1996
    Years in Business:
    38
    Business Started:
    1/1/1986
    Accredited Since:
    16/12/1998
    Number of Employees:
    4
    Business Management
    • Shiraz Jaffer, Manager of Customer Relations
    Contact Information

    Principal

    • Shiraz Jaffer, Manager of Customer Relations

    Customer Contact

    • Shiraz Jaffer, Manager of Customer Relations
    Additional Contact Information

    Fax Numbers

    • (780) 479-4737
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    14/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Friday June 9, 2023 $600 approx. I brought my car in to have my exhaust reconnected after swapping out my turbo, due to the position of the turbo outlet changing significantly. I drew a diagram of what I wanted. When I got my car back, some of the exhaust components were in the wrong spot but I let it go and paid. The cost came in at almost $600, which was $300 above what it cost me last year to do the same work at the same shop. Once I got the car back, My wide-band O2 sensor was showing a consistent 18.3, which is full lean and well above the 14.7 it should show at idle. I attributed this to something in my O2 kit being defective, so I bought a new kit at a cost of $250. I swapped out all of the components and got the same reading. I spent three days diagnosing this problem, with many trips to the parts store to get the product exchanged & tested. On Tuesday evening I decided to bench-test all of the components. Every single component from both of my kits were found to be working perfectly. I decided to pull the V-bands off and have a look the connections, as it was the only possible explanation for the system not working. I found the female V-band off the back of the new turbo clamped to the re-used female V-band, and the two males butted up together at the down pipe, with both ends of the males filed down to fit inside the clamp. These are mated, precision parts that should never be modified to fit, much less forced together. The surfaces were no longer true from being ground down. The constantly lean AFR was caused by leaking exhaust at the V-bands. Not only was I over charged for this work, but I'm also out of pocket $250 for the new O2 sensor kit (AEM 30-4110), and some very poor welding & fabrication work. The whole assembly up to the flex pipe looks very "slapped together". I do not wish to go back to the shop that put this together, as I'm not prepared to have a verbal argument with them.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Canada's Northern Capital Regions and Quebec

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.