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            Business ProfileRecreation World

            Billiard Supplies

            Contact Information

            6829 104 St

            Edmonton, AB T6H 2L5

            Visit Website
            (780) 437-6466

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 63

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Recreation World Home & Billiard is an Alberta based family owned business for more than 50 years. Recreation World offers only the finest north American made brand pool tables, games tables and furniture.

            Products & Services

            This business states they service all makes and sizes of tables. They also state they move them, set them up, refurbish and recover them. Their billiard technicians are professionally trained so no job is too small or large.

            Business Details

            Location of This Business
            6829 104 St, Edmonton, AB T6H 2L5
            BBB File Opened:
            7/11/1972
            Years in Business:
            63
            Business Started:
            1/1/1961
            Number of Employees:
            5
            Alternate Business Name
            • Craftsman Recreation Ltd
            • Recreation World Home & Billiard
            Business Management
            • James MacGregor, President
            • Jay MacDougall, Secretary/Treasurer
            Contact Information

            Principal

            • Jay MacDougall, Secretary/Treasurer

            Customer Contact

            • Jay MacDougall, Secretary/Treasurer
            Additional Contact Information

            Fax Numbers

            • (780) 436-6438
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            14/06/2021

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            We first contacted Rec World in March of 2020 about some games for our youth room. The order was confirmed at the end of June and paid in full ($18, 585) on July 14, 2020. We finally received the partial order in March of 2021 and I have not been able to get a hold of anyone since to find out the status on the rest of the order. I have sent multiple emails and left messages at both their Calgary and Edmonton locations. No one has even responded to say that they are received the messages. Waiting 11 months for this order to be delivered is extremely unprofessional and the fact that no one is responding seems like they have something to hide.

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Strider L.

            29/10/2022

            If there's a more disappointing, corrupt, anger inducing store out there, I'd be surprised.This dude *** was running a Ponzi scheme here, using billiards as a front. I'm sure of it. I marked this place as open, just so I could leave a review!! I have to get this out and off my chest. It'll be therapeutic they say.All the other negative reviews are true. Myself, I waited on a promise and got sucked in like many others. I did recieve a table, 9 months later. It was cobbled together from reject pieces and looks like garbage. *** kept promising to have it fixed. I ultimately went through the *** to solve the deficiencies. Still working through it.The owner ************************* is a criminal and should be recognized as such. Is there anyone going that route? Lying thief. Drugs? Gambling? Who knows. Most unprofessional, rude and belligerent in demeanor. My sincere hope is that he finds a way to make reparations to everyone he scammed.Good luck to anyone still trying to get satisfaction on this issue.

            Local BBB

            BBB Canada's Northern Capital Regions and Quebec

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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