Business ProfileforCity Ford Sales Ltd

Salesman *** was good, we had good conversation. I told him about the identity theft I had been through and that I had spent nearly a year working with ******* to correct my file. I finally had it corrected to where my score was back and has dropped over 20 points from auto dealers shopping my credit around without authorization, and not listening to my direction that they could only access my report from *******. I told him I tried to fix transunion, but they were dragging their feet, so I begun litigation against them and specifically stated that when we go to finance they cannot use transunion. He understood, and when we went to finance, he himself told ***** that it has to be through *******. ***** did not listen to his instruction, and there was only two companies I told him to approach for the loan. I found out today, more than two was approached including one I didn't want. I specifically told ***** as well not to use transunion, and to tell the financiers not to use transunion, but the companies pulled transunion and declined the loan because of wrongful bad information that was still present. This killed the deal. I told them this morning that I want them to go back to all the places they went with my credit tell them that they were not permitted to use transunion, and that they did not tell them, even though they clearly understood that ***** was supposed to tell them. I was wanting to speak to the ******* ******* who became defensive told me that banks have a different system with ******* where they see more. I knew this was a lie, but I contacted ******* anyway, who confirmed to me the banks see the exact same file. She became argumentative I became upset ,raised my voice.I wanted to speak to the ******* ******** ***** ******* ******, but they refused to let me speak to her. Instead the ******* ***** ******* comes on and says "what's your problem?" I said the problem is Ford's problem, he said that's debatable, so I hung up..