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          Missoula Property Management, LLC has 1 locations, listed below.

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            Business ProfileforMissoula Property Management, LLC

            Property Management
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            8 complaints closed in last 3 years

            3 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/1/2012

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Missoula Property Management, LLC manages singles and multi family properties, performs services on managed properties, and leasing of single and multi family properties.

            Products & Services

            Property Management

            Business Details

            BBB File Opened:
            10/30/2008
            Years in Business:
            21
            Business Started:
            1/1/2003
            Business Started Locally:
            1/1/2003
            Business Incorporated:
            1/1/2003
            Accredited Since:
            3/1/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Ms. Sherrie Featherly, Manager
            • Mrs. Heather Schwenk
            Contact Information

            Principal

            • Ms. Sherrie Featherly, Manager

            Customer Contact

            • Mrs. Heather Schwenk

            Industry Tip

            BBB Tip: Property management

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/20/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            To Whom It May ******** I paid a $795.00 security deposit for the unit I signed through Missoula Property Management in August of 2020. For 3 years, I paid rent on time and took very good care of my apartment. Upon moving out in September of 2023, I was notified that not only is MPM not refunding my deposit, but they are requiring I pay additional fees for damages that I did not cause. I argued that the wall heater was cracked and the floorboards where splintered when I moved in (I had to cover the floors with packing tape to avoid scarring my feet). I appealed this notice from Missoula Property Management twice, pleading that if I had damaged the property, I would have been honest with them. They're still requesting that I provide them with compensation, but as a 25-year-old student with little income, I do NOT feel comfortable paying a business for something that I did not cause, and they ultimately should have been responsible for fixing prior to my move-in date. Any assistance that you can provide me will be greatly appreciated. Thank you in advance for your time and consideration. Kind regards,*************************************
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Chris W

            1 star

            10/13/2023

            Worst company ever!! After vacating the apartment and cleaning it (a 5 page list per MPM that is stated as a "Guide" per the verbage on the paperwork) they came back with items that are considered normal wear and tear after 2 years that my family is responsible for!! Nothing was ever hung on any wall, not one family picture, otherwise you get charged to "repair the holes" left behind. They are slumlords as they have used and abused tenants moving out by using whatever loopholes and scams to keep your deposit!! Tenants will never get the full deposit back...ever!! One example of the unrealistic expectation that unaccessible second story outside window ***** must be cleaned is completely unacceptable. Also...You must move stove and refrigerator and clean it spotless. No fingerprints or smudges can be left anywhere. No dust of any kind including the window tracks...regardless of when they do their final inspection.It doesn't matter if you take photos before you move in and after you leave to show it was left in the same or better condition than when you rented the place. These are the facts! Don't be fooled!!Renters beware, DO NOT Rent from this company!!I was forced to give 1 star, they deserve none!

            Local BBB

            BBB Great West + Pacific

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