BBB Accredited Business since

U. S. Bank

Additional Locations

Phone: (509) 835-6000 Fax: (509) 835-6005 428 W Riverside Ave, Spokane, WA 99201

Click for BBB Rating on U. S. Bank

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that U. S. Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for U. S. Bank. BBB of Minnesota and North Dakota has the full report as that BBB handles all complaints for U. S. Bank.

Additional Information

BBB file opened: January 01, 1956 Business started: 01/01/1956 in DE Business started locally: 08/06/1997 Business incorporated 08/06/1997 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
Phone Number: 360-753-7115
Fax Number: 360-664-8781

Type of Entity


Business Management
Ms. Linda Elkin, Northwest Washington Region President Ms. Cindy Sly, Administrative Assistant to Linda Elkin Mr. Randal Sumner, Operations Manager Mr. Steve Wilcox, Senior VP & Managing Director of Private Banking
Contact Information
Principal: Ms. Linda Elkin, Northwest Washington Region President
Customer Contact: Mr. Steve Wilcox, Senior VP & Managing Director of Private Banking
Business Category

Banks Bonds - Surety & Fidelity Financial Planning Consultants Insurance - Life Annuities Real Estate Loans Mortgage Brokers Mutual Funds Retirement Planning Service Stock & Bond Brokers Estate Planning & Management Payday Loans

Alternate Business Names
U. S. Bank National Association U.S. BANCORP
Industry Tips
Financial Tip: Check Status of Health of Bank or Credit Union

Additional Locations

  • 1 North 3rd St

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  • 101 E Main Ave

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  • 10100 N Newport Hwy
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    Spokane, WA 99218 (509) 466-3819

  • 102 W Indiana Ave

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  • 123 E Queen Ave

    Spokane, WA 99207 (509) 487-3399

  • 1304 N Liberty Lake Rd
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    Liberty Lake, WA 99019 (509) 927-8066

  • 15426 E Sprague Ave

    Spokane Vly, WA 99037 (509) 926-3640

  • 2322 E Sprague Ave

    Spokane, WA 99202 (509) 533-0042

  • 2807 E 29th Ave

    Spokane, WA 99223 (509) 533-0128

  • 305 W 1st St

    Sprague, WA 99032 (509) 257-2254

  • 3909 N Lincoln St

    Spokane, WA 99205 (509) 328-5112

  • 428 W Riverside Ave

    Spokane, WA 99201 (509) 835-6000

  • 502 E Boone Ave
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    Spokane, WA 99258 (509) 325-7027

  • 621 E 30th Ave

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  • 7307 N Division St

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  • 8851 E Trent Ave
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  • 9001 N Indian Trail Rd
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  • 9019 E Appleway Blvd

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BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.