BBB Accredited Business Profile

Joe Tex, Inc.

Joe Tex, Inc.

(800) 824-9742

Joe Tex, Inc.

23 years in business
619 W Rutherford St
Mount Vernon, TX 75457-3105
Additional Phone Numbers
  • (903) 537-7010
BBB File Opened: 01/01/1994
Business Started: 01/01/1994
Business Incorporated: 01/01/1994 in TX
Type of Entity
Corporation
Contact Information
  • Principal: Ms. Angie Dunavant, CFO
  • Ms. Candace Setina, Human Resources
  • Mr. Joe Setina, President/CEO
Business Category
  • Trucking Transportation Brokers
Additional Information
  • Our file contains a pattern of complaints from consumers alleging that Joe Tex, Inc. did not pay customers. Some of these consumers have stated billing or collection issues. Consumers further claim that contracts were not followed. On February 15, 2...
  • Our file contains a pattern of complaints from consumers alleging that Joe Tex, Inc. did not pay customers. Some of these consumers have stated billing or collection issues. Consumers further claim that contracts were not followed. On February 15, 2017, BBB sent certified correspondence to Joe Tex, Inc. requesting their voluntary cooperation in resolving complaints on file with BBB and providing steps it will implement to eliminate the pattern of customer complaints. On March 14, 2017, BBB sent a second letter to Joe Tex, Inc. since BBB did not hear from the business. On April 3, 2017, BBB sent an email to Joe Tex, Inc. with the second letter attached. On April 10, Joe Tex, Inc. responded to BBB's concern. Joe Tex, Inc. stating the guidelines set in the carrier contract. Joe Tex, Inc. pays 30 days out from receipt of complete legible paperwork. Joe Tex, Inc. stresses to their carriers that the 30 day pay term to include, but not limited to 30 days from the invoice date, 30 days from the time illegible documents are sent over, or 30 days from the delivery date of the load. BBB will continue to monitor the complaint activity of Joe Tex, Inc. and update the business review as needed.

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business

A+

Pattern of Complaints

Our file contains a pattern of complaints from consumers alleging that Joe Tex, Inc. did not pay customers. Some of these consumers have stated billing or collection issues. Consumers further claim that contracts were not followed.
On February 15, 2017, BBB sent certified correspondence to Joe Tex, Inc. requesting their voluntary cooperation in resolving complaints on file with BBB and providing steps it will implement to eliminate the pattern of ... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Joe Tex, Inc.

Joe Tex, Inc.

BBB ACCREDITATION SINCE 04/06/2006

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