This Business Is Not BBB Accredited

Longview/Kilgore Cable TV

Longview/Kilgore Cable TV

(800) 903-0508

Longview/Kilgore Cable TV

52 years in business
711 N High St
Longview, TX 75601-5331
Additional Phone Numbers
  • (903) 758-9991
Additional Email Addresses
  • longviewcs@cablelynx.com
BBB File Opened: 04/01/1989
Business Started: 01/01/1965
Business Started Locally: 01/01/1972
Contact Information
  • Principal: Mr. Don Deem, Regional Manager
  • Ms. Brandy Turner, Customer Service Manager
  • Customer Service: Ms. Lori Haight, VP-Marketing
Business Category
  • Television - Cable, CATV & Satellite
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

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Pattern of Complaints

Our file contains a pattern of complaints from consumers alleging that Longview/Kilgore Cable TV has added extra charges to the account without any notice. Some of these consumers have stated if were not told of a reconnection fee. Consumers further claim that they were charged for services they weren't receiving. Longview/Kilgore Cable TV responds to these complaints with apologies and refunds as needed.
On July 6, 2017, BBB sent certified corres... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Longview/Kilgore Cable TV include:

  • One complaint filed against business that was not resolved.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Longview/Kilgore Cable TV

This Business Is Not BBB Accredited

Longview/Kilgore Cable TV

Customer Review Rating:

100%

Composite Score: