BBB Accredited Business Profile

Blue Haven Pools

Blue Haven Pools

(903) 534-1919

Blue Haven Pools

33 years in business
14867 Highway 155 S
Tyler, TX 75703-6751
Additional Phone Numbers
  • (800) 256-7946
BBB File Opened: 09/01/1985
Business Started: 01/01/1984
Business Started Locally: 01/01/1984
Business Incorporated: 01/01/1984 in TX
Type of Entity
Corporation
Contact Information
  • Principal: Mr. Boyce Eldridge, President/CEO
  • Ms. Betty Younger, Office Manager
Business Category
  • Pool Contractors
  • Outdoor Kitchens
  • Swimming Pools
  • Pool Cover Service
  • Pool Supplies
  • Pool Maintenance
  • BBQ Supplies
  • Hot Tub Dealers
  • Water Analysis
  • Chemicals

BBB accredited business

A+

Pattern of Complaints

Our file contains a pattern of complaints from consumers alleging that Blue Haven Pools has not finished projects. Some of these consumers have stated the business was slow to respond to inquiries regarding projects.
Blue Haven Pools responds to these complaints by acknowledging communication was poor and apologizing. Also, by admitting some parts were ordered wrong.
On July 13, 2017, BBB sent correspondence to Blue Haven Pools requesting their vo... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Blue Haven Pools

Blue Haven Pools

BBB ACCREDITATION SINCE 01/13/2012

Customer Review Rating:

100%

Composite Score: