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          C. Woods Company has 2 locations, listed below.

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            • C. Woods Company

              2320 E Erwin St Ste B Tyler, TX 75702-6421

              BBB Accredited Business
            • C. Woods Company

              2320 E Erwin St Ste B Tyler, TX 75702-6421

              BBB Accredited Business

            Customer ReviewsforC. Woods Company

            Plumber
            Multi Location Business
            View Business profile
            View Business profileBBB accredited business

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            5 Customer Reviews

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            • Review from Damon M

              1 star

              03/03/2023

              Very unprofessional! Showed up with nonworking equipment. Wasted my time when I could've been finding a real plumber. Blamed my house for messing the equipment up. Manager **** was a angry and a person, who didn't even understand how electricity & voltage vs amperage work's. Very unprofessional!

              C. Woods Company Response

              03/13/2023

              Hi *****, I am sorry that you feel that you had an unprofessional experience with our company. We didn't end up doing any work for you and didn't charge you anything for us coming out. We had an issue with the electricity in the home blowing our snakes so we weren't able to snake out your line.

              Customer Response

              03/13/2023

              Royal plumbing had no issues with my electric plugs at all. How can you blame electrical? They used the same plug as your tech. Like I stated previously, you asked for an honest review. You got 100% what you asked for.

              C. Woods Company Response

              03/15/2023

              I am glad you were able to get it taken care of. I am sorry that our snakes didn't work and hope to be able to help out in the future.
            • Review from Jordan M

              1 star

              01/15/2023

              Had a new unit install with new ducts installed, horrible experience charged me over $12,000.00 And was never installed properly since day one!!!Had multiple techs come out and they would fix a issue each time, I myself had to go into attic and see what the issue was as to why air still doesnt come out.. turns out some ducts arent even connected. (Which I have photos of) They tell me now I might need another unit to push out more air. And being asked what the square footage of my home was after install had already been done and paid for..shouldnt the initial tech that came out day one should have gotten square footage??a mess and had over 5 techs come and each time they would fix the other previous techs issues, spent wayyy to much money to be ignored and having the manager tell me there is nothing they can do anymore. Is quite beyond me.Definitely getting in contact with higher up personnel, and the BBB

              C. Woods Company Response

              03/15/2023

              I am sorry that you had a bad experience, our goal with all of our customers is to give them the best possible experience. We have sent multiple people out to resolve this for you. If you have any more issues, please call us; we would love to ensure everything is handled.
            • Review from Lyn B

              2 stars

              04/29/2022

              They sent me a renewal form to renew my maintenance contact. I replied with a letter saying I was surprised to receive it since I paid for two the year before and had only received one. It has been two months and I not only have not received a refund, I havent even received a response. The year before I had to call and remind them the 2nd one had not been done. They said they had left two messages, however I received no messages from them.
            • Review from Jay R

              1 star

              02/08/2022

              Beware! They told me I need a new unit my was not working anymore. 30 minutes late their company was at the house quoting me a new unit. With second opinion my unit was up and running in about an hour. Get second opinion!!!!
            • Review from Janice M

              1 star

              01/20/2022

              Got a bid to put a new a/c and heating unit in my manufactured 1100 sq ft home today. Tech came out, spent less than 10 minutes in the house and then provided me with a $8,800 bid. When I questioned why so high I was told equipment was increasing in price. What a joke! Don't use these people.

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