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          Bannister Plumbing & Air has 1 locations, listed below.

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            Business ProfileforBannister Plumbing & Air

            Plumber
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.95/5stars

            Average of 85 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 12/15/2011

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This company offers plumbing and HVAC services.

            Business Details

            BBB File Opened:
            6/24/2008
            Years in Business:
            17
            Business Started:
            1/1/2007
            Business Started Locally:
            1/1/2007
            Business Incorporated:
            8/8/2007
            Accredited Since:
            12/15/2011
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 38207 for this business, issued by Plumbing Examiners, State Board of. The expiration date of this license is 4/30/2024.

            These agencies may include:

            Plumbing Examiners, State Board of

            929 East 41st Street P O Box 4200

            Austin TX 78765

            (512) 936-5200

            https://www.tsbpe.state.tx.us/license_registration.asp

            BBB records show a license number of 39767 for this business, issued by Plumbing Examiners, State Board of. The expiration date of this license is 4/30/2024.

            These agencies may include:

            Plumbing Examiners, State Board of

            929 East 41st Street P O Box 4200

            Austin TX 78765

            (512) 936-5200

            https://www.tsbpe.state.tx.us/license_registration.asp

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Bannister Investments, LLC
            Contact Information

            Principal

            • Mrs. Brandy Bannister, Co-Owner

            Customer Contact

            • Mrs. Brandy Bannister, Co-Owner
            • Mr. Brandon Bannister, Co-Owner
            • Ms. Joyce Bannister, Office Manager
            Additional Contact Information

            Fax Numbers

            • (903) 339-3269
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/05/2021

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            Called Bannister Plumbing to have them give me an estimate in a bathroom remodel. They sent a young man out on April 14th to give me a bid. He talked me into a plan which at the time, I truly thought I would go with them on the remodel so I took out the plan in full. I had some questions a few days later and called to have them answered. They have never called me back after calling them three times. They sent me a receipt on the 14th for $208.40. I waited until the 27th and then sent them an email for a refund on the plan minus what they charge for the fee to come out, $69. They have not returned my calls or answered the email. If they won't return my calls to answer a few questions on a bid, how can I expect them to do any different if I have problems? I feel a refund is necessary of $139.40. This is not an honest way to conduct business. If they didn't want my business, they should have called me and issued a refund.

            Customer Reviews

            85 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Carolyn L

            5 stars

            01/13/2024

            Trust worthy company & the repair men they sent fixed the problem quickly.

            Local BBB

            BBB Serving Central East Texas

            BBB Reports On

            BBB reports on known marketplace practices.

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