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Find a Location

Telco Plus Credit Union has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Telco Plus Credit Union

      423 Gilmer Rd Longview, TX 75604-4622

      BBB Accredited Business
    • Telco Plus Credit Union

      7395 S Broadway Ave Tyler, TX 75703-5004

      BBB Accredited Business
    • Telco Plus Credit Union

      1010 SSE Loop 323 Tyler, TX 75701

      BBB Accredited Business

    Business ProfileforTelco Plus Credit Union

    Credit Union
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    This business also offers: Personal Loans, Auto Loans, and Credit Building Loans. Hours of Operation, Tyler Branch Drive-Thru:
    Monday-Wednesday: 7:30 AM - 5:30 PM.
    Thursday-Friday: 7:30 AM - 6:00 PM.

    **Starting January 2, 2019, the Tyler Branch Drive-Thru will open at 8:00 AM.**
    Additional Info:
    TELCO's Tyler Location's Business Hours also extend into Saturdays from 9:00am - 12:00pm - Drive Thru.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/14/2005

    Years in Business: 72

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Telco Plus Credit Union is a full services financial institution that is not-for-profit, owned by the members. Anyone who works or lives in Gregg or Smith County, family, or sponsor company can join. Federally insured by the NCUA.

    Products & Services

    Checking & Saving Accounts, CDs, IRAs, Safe Deposit Boxes, Mobile and Online Services, Credit Cards, and Loans for autos, homes equities, mortgages, RV, boats, ATV, and motorcycles. Part of The CO-OP Shared Branch Network.

    Business Details

    This is a multi-location business.

    Find a Location

    Telco Plus Credit Union has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Telco Plus Credit Union

        423 Gilmer Rd Longview, TX 75604-4622

        BBB Accredited Business
      • Telco Plus Credit Union

        7395 S Broadway Ave Tyler, TX 75703-5004

        BBB Accredited Business
      • Telco Plus Credit Union

        1010 SSE Loop 323 Tyler, TX 75701

        BBB Accredited Business
      Location of This Business
      423 Gilmer Rd, Longview, TX 75604-4622
      BBB File Opened:
      5/15/1989
      Years in Business:
      72
      Business Started:
      6/1/1951
      Business Started Locally:
      6/1/1951
      Accredited Since:
      2/14/2005
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 66351 for this business, issued by National Credit Union Commission

      These agencies may include:

      National Credit Union Commission

      611 E 6th St. #407

      Austin TX 78701

      (512) 482-4500

      BBB records show a license number of 736037 for this business, issued by Savings & Loan Department of Texas

      These agencies may include:

      Savings & Loan Department of Texas

      2601 N Lamar Ste 201

      Austin TX 78705

      (512) 475-1350

      https://link.tsl.state.tx.us/tx/TSLD.html

      Hours of Operation

      Primary

      M:
      9:00 AM - 5:30 PM
      T:
      9:00 AM - 5:30 PM
      W:
      9:00 AM - 5:30 PM
      Th:
      9:00 AM - 6:00 PM
      F:
      9:00 AM - 6:00 PM
      Sa:
      9:00 AM - 12:00 PM
      Business Management
      • Mr. Randall Pearson, President/CEO
      Contact Information

      Principal

      • Mr. Randall Pearson, President/CEO

      Customer Contact

      • Mr. Randall Pearson, President/CEO
      • Mrs. Crystal Knowles, Marketing Director
      Additional Contact Information

      Fax Numbers

      • (903) 758-3903
        Primary Fax
      • (903) 534-3853
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/20/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      **** contacted my wife and myself in August when a loan account had become late.We were offered, accepted AND met the conditions by the bank to avoid negative reporting.Bank DID NOT uphold their end of the agreement and still reported negative information to credit agencies. We are requesting the bank correct this inaccurate reporting AND the inaccurate report from 2021 that we were told was removed because again bank error. This is for myself and my wife's credit reports.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Serving Central East Texas

      BBB Reports On

      BBB reports on known marketplace practices.

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