Fraud & Scam Prevention Training

The FINRA Foundation collaborates with the BBB to deliver an educational training program on fraud prevention in local markets.


Through its long-standing business and community ties, the BBB has built a solid repertoire of educational events, provided by BBB trainers, Danae Hanes, trade practices consultant and Melanie Duquesnel, CEO.  

The seminars can be delivered to virtually any group interested in learning how to protect their assets, including businesses, chambers of commerce, non-profit organizations, schools, senior centers and more.

Events will be tailored to the each audience however, in general, the objectives include teaching attendees:

  • The ‘Psychology’ of Scams
  • Common Tactics used by Scammers
  • Victim Demographic Trends and Key Risk Factors
  • Persuasion Tactics of Scammers
  • Assessment of Participants’ Personal Risk Level
  • How to Prevent Fraud and Protect Yourself and Your Family

If you are interested in receiving Scam Prevention Training with the Better Business Bureau or have any questions, please contact Danae Hanes, Director of Community Relations, at or (248) 799-0326.