Need a Speaker?

The mission of the BBB is to promote trust in the marketplace. To further our mission, we offer consumer education seminars that will speak to your business, group or organization at no cost to you.

We are happy to prepare presentations for trade and civic organizations, senior citizens’ groups, high schools and colleges, religious groups, and other organizations and businesses.

Topics include:

  • How to avoid Scams and Fraud (at Home, Work and on the Internet)
  • Scam Identification & Prevention for Seniors - Click HERE for more information
  • Be a Smart and Safe Consumer
  • Investment Scam Prevention -  Click HERE for more information.
  • Social Media for Small Businesses
  • Financial Literacy for Military Members and their Familes
  • About Your Better Business Bureau
  • Other topics are available upon request

Presentations usually last at least 30 minutes and may be followed with a question and answer session. Requests for longer presentations and luncheon keynote remarks are also welcome. There is no charge for this service; however we ask that you request a speaker at least one month in advance.

Our Speakers:


Melanie Duquesnel, President & CEO

Melanie was appointed President & CEO of the Better Business Bureau Serving Eastern Michigan April 2010. Ms. Duquesnel was chosen to lead the BBB as she is a performance driven leader. As an innovative thinker with broad-based experience in business development, finance and operations, Melanie has the proven ability to quickly analyze key business drivers and develop strategies to grow the bottom line. She is a high integrity, energetic leader known for ability to envision and create successful outcomes in complex situations. She has diverse industry experience, with a tenacious commitment to driving sales, profit and market-share growth.

Previously, Ms. Duquesnel has a 20 year successful banking career in the business lending arena. Her banking experience included U.S. Small Business Administration lending, working with minority and women owned businesses in furthering their business financial objectives as well as a significant contribution to the nonprofit community. Her involvement has included The Center for Empowerment & Economic Development, Mosaic Youth Theatre, Metropolitan Growth & Development, Michigan Hispanic Chamber of Commerce and Habitat for Humanity.

To arrange a presentation by a BBB representative, please contact Demitria Robinson at 248-799-0305 or via email at