For over 100 years, BBB has helped consumers and businesses make smarter decisions.
The BBB Serving Eastern Michigan & the Upper Peninsula is a non-profit organization with the purpose of promoting trust in the marketplace by assisting in the protection of consumers and businesses from fraud and unethical business practices.
The BBB provides its services free to the public and its service territory stretches across Eastern Michigan from Ann Arbor through Metropolitan Detroit, Lansing, Flint, upward to Alpena, and covers the entire Upper Peninsula of the state.
BBB’s mission is to be the leader in advancing marketplace trust.
BBB's vision is an ethical marketplace where buyers and sellers can trust each other.
Your BBB is often consulted by local and national news organizations regarding consumer and business tips, bad businesses, scam investigations and more. Click here to see the latest articles and TV segements that use BBB as a source to help protect our community.
Your BBB offers dispute resolution services, maintains business reviews on the customer service history of more than 90,000 local businesses and provides consumer & business education materials on numerous topics.
Your BBB hosts many events throughout the year - monthly Business Card & Knowledge Exchange seminars, twice yearly, community shred events - and we also take scam prevention seminars on the road. Check our upcoming events here.
