This Business Is Not BBB Accredited

Larson's Towing

Larson's Towing

(734) 331-3016

Larson's Towing

12205 Beech Daly
Redford, MI 48239-2431
BBB File Opened: 10/05/2007
Business Category
  • Towing - Automotive

Out of Business

Out of Business

According to information in BBB files, it appears that this business is no longer in business.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business has an F rating due to 10 complaints closed with no response.  Investigation of the business confirmed contact information and pattern of complaint.  

Business is a towing business with a pattern of towing vehicles prematurely, aggressively, incorrectly and charging above average fees for services.  Company tows vehicles prematurely and incorrectly while consumers are shopping at businesses or en route to businesses in shopping area or from personal parking areas.  Company tows vehicles aggressively, in one case blocking in a consumers vehicle and preventing him/her to move vehicle and harassing consumers prompting at least one police report.     Company charges higher than average fees, as average towing fee in City of Detroit is approx $135 - $175 and business is charging $350 to $500.

Additionally, consumers have complained about customer service upon retrieval of vehicles.  Upon initial contact with the business, consuemrs are informed that the fee is $350 to $460, but the business is closed.  Upon contacting to make pick-up and payment arrangements the following day, consumers are told there is an increase in fees of $40 daily.  Furthermore, company accepts only cash payments.  

Company did not provide response to differentiate or provide defenses to consumer allegations.  

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Larson's Towing

This Business Is Not BBB Accredited

Larson's Towing

Out of Business

Customer Review Rating:

There are NO reviews for this business.
Be the first to leave a review!

Composite Score: