Medical Care Alert / American Response Technologies
8 years in business43334 7 Mile Road
Northville, MI 48167
Additional Phone Numbers
- (248) 946-8172
- (855) 272-1010
Additional Email Addresses
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BBB File Opened: 09/04/2012
Business Started: 03/01/2009
Business Started Locally: 07/29/2011
Business Incorporated: 07/29/2011 in MI
Type of EntityCorporation
- Mr. Bryan Stapp, CEO, President
- Medical Alert Companies
- Medical Alarms
- Emergency Response Systems - Personal
- Elderly/Senior Specialty Services
Products & ServicesHOME Medical Alert Systems (https://www.medicalcarealert.com/pricing-a/255.htm), HOME & YARD Medical Alert Systems (http://www.medicalcarealert.com/Home-and-Yard-Medical-Alert-Systems-for-Seniors-s/1820.htm), HOME & AWAY Medical Alert Systems (https://www.medicalcarealert.com/SearchResults.asp?Cat=1821)
Methods of Payment
- All Major Credit Cards Accepted, ACH Check Withdrawl, Debit Cards
Refund & Exchange Policy:In-home risk free trial return policy if the system is not right for your needs.
NO long term contracts - cancel your service at any time. Call Customer Service at 248-946-8172 to cancel and receive a Return Authorization Code. Once equipment is returned, we will cancel all monitoring services, and refund any pre-paid amounts (i.e. if you paid for an Annual plan and canceled with six months to go - you will receive the prorated 6 month refund).
Any shipments that are refused, or returned without attempting to set up, connect and test the system may be subject to a nominal restocking fee. The restocking fee is NOT applied to any return that is due to an system incompatibilities, or normal cancellations.