BBB Accredited Business Profile

Medical Care Alert / American Response Technologies

Medical Care Alert / American Response Technologies

(248) 946-8172

Medical Care Alert / American Response Technologies

8 years in business
43334 7 Mile Road
Suite 400
Northville, MI 48167
Additional Phone Numbers
  • (248) 946-8172
  • (855) 272-1010
Additional Email Addresses
  • customerservice@medicalcarealert.com
BBB File Opened: 09/04/2012
Business Started: 03/01/2009
Business Started Locally: 07/29/2011
Business Incorporated: 07/29/2011 in MI
Type of Entity
Corporation
Business Management
  • Mr. Bryan Stapp, CEO, President
Business Category
  • Medical Alert Companies
  • Medical Alarms
  • Emergency Response Systems - Personal
  • Elderly/Senior Specialty Services

Products & Services
HOME Medical Alert Systems (https://www.medicalcarealert.com/pricing-a/255.htm), HOME & YARD Medical Alert Systems (http://www.medicalcarealert.com/Home-and-Yard-Medical-Alert-Systems-for-Seniors-s/1820.htm), HOME & AWAY Medical Alert Systems (https://www.medicalcarealert.com/SearchResults.asp?Cat=1821)
Methods of Payment
  • All Major Credit Cards Accepted, ACH Check Withdrawl, Debit Cards
Refund & Exchange Policy: 
In-home risk free trial return policy if the system is not right for your needs.

NO long term contracts - cancel your service at any time.  Call Customer Service at 248-946-8172 to cancel and receive a Return Authorization Code.  Once equipment is returned, we will cancel all monitoring services, and refund any pre-paid amounts (i.e. if you paid for an Annual plan and canceled with six months to go - you will receive the prorated 6 month refund).

Any shipments that are refused, or returned without attempting to set up, connect and test the system may be subject to a nominal restocking fee.  The restocking fee is NOT applied to any return that is due to an system incompatibilities, or normal cancellations. 

Medical Care Alert / American Response Technologies

Medical Care Alert / American Response Technologies

BBB ACCREDITATION SINCE 08/24/2012

Customer Review Rating:

100%

Composite Score: