BBB Accredited Business Profile

Diamond Vault of Troy

Diamond Vault of Troy

(248) 244-0600

Diamond Vault of Troy

15 years in business
801 W Big Beaver Rd Ste 103
Troy, MI 48084-4726
Fax Numbers
  • (248) 244-8617
Additional Email Addresses
BBB File Opened: 09/17/1993
Business Started: 01/01/2002
Business Incorporated: 03/13/2003 in MI
Type of Entity
Business Management
  • Mr. Randal Cole, Business Partner
Business Category
  • Jewelers - Retail
  • Coins,Stamps & Precious Metals Dealer
  • Bullion Coin Dealers
  • Diamond Setters
  • Silversmiths & Goldsmiths
  • Coin Dealers, Supplies
  • Diamonds
  • Gold, Silver & Platinum Dealers
  • Gold Buyers
  • Pens & Pencils - Retail
  • Silverware
  • Watches - Dealers
  • Appraisers
  • Jewelry Repair
  • Watches - Service & Repair
  • Appraisal - Management
  • Appraisal - Jewelry
  • Jewelry Advisory Service
  • Diamond Buyers
  • Jewelers - Wholesale
  • Jewelry Buyers
  • Jewelry Castings
  • Jewelry Designers
  • Precious, Semi-Precious & Synthetic

Products & Services
Jewelers-Retail, Gold-Buyers, Jewelry-Repair, Jewelry-Design, Jewelry-Buyers, Jewelry-Appraisals, Certified Diamonds (GIA-HRD,-AGS-EGL), Free Jewelry Cleanings, Expert Coin Consultations, Diamond-Buyers, Bracelets Men's bands (Gold-Titanium-Tungsten), Pendants, FireMark Diamond, FireCushion Diamond, Ideal2 Diamond, Beverly K , KC Designs, Imagine Bridal
Alternate Business Names
  • This Is Jewelry
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • The Diamond Vault of Troy's payment policy is payment in full at delivery by cash, certified check, PayPal, all major credit cards, by bank wire or pre-approved in-store financing.
Refund & Exchange Policy: 
The Diamond Vault of Troy encourages insurance for your diamond purchases.  We'll gladly direct you to industry leading diamond insurers to cover its replacement value if lost or stolen.



Why does the Diamond Vault of Troy have the most positive reviews of any jeweler in Michigan? Personalized service extraordinaire, unbeatable pricing due to low overhead, FREE GemPrint on all center stones, FREE custom design on engagement rings, over 49 years of experience satisfying customers, and FREE coin consultations by our certified numismatist. The Diamond Vault of Troy is The Knot Magazine award winner ?Best of Weddings? by brides 3 years running. Was featured on Detroit Local 4 Defenders with Karen Drew exposing coin buying scams. Better Business Bureau A+ rating. Best of Detroit readers choice award by Metro Times. Google Favorite Place - top 1% of all jewelers in the USA. Yelp ?People Love Us? award as a Top Local Jeweler. We are a certified precious metal and gem dealer by the city of Troy, Michigan. Personal private appointments are the basis for the exceptional ?buying experience? our clients rave about. A customer is given all the time and information they need in a non-pressured environment to make their diamond purchase. Satisfying our clients need and wants within their budget is our main goal, because we want to be your jeweler for life. We are known for our FREE custom ring design. This priceless feature enables us to create the engagement ring of her dreams. We buy gold, silver coins, and diamonds. Every item will be examined in front of you and the consultation is FREE. Don?t be misled; know what you have before you sell. You should not be satisfied with scrap silver pieces when you could be holding a very rare coin. The smallest of differences in grade, year, or mint mark can affect your price. If you need an appraisal for insurance purposes, our G.I.A certified gemologists are available on a fee bases service. If you would like to insure that your diamond can always be identified as your diamond, then get your diamond registered with GemPrint. This one-time registration will help protect your ring for life and give you a discount in your insurance rate. Most major insurance companies offer discounts from 5% to 10% off your annual fees. Diamond Vault of Troy is the only company in Michigan offering this service.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Diamond Vault of Troy

Diamond Vault of Troy


Customer Review Rating:

This business has no complaints filed

Composite Score: