Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

PackageFromSanta.com is the "One-Stop-Santa-Shop". It's an online Santa Letter Package service that delivers personalized North Pole packages directly to loved ones. With every Santa letter package ordered, we also offer personalized Santa videos, Santa calls, printable Nice List Guide to help parents keep their kids good, and with the help from an adult, kids can write a letter to Santa using our on online service which instantly is delivers the child's letter to Santa electronically. No need to mail it out!  


BBB Accredited Since: 5/23/2008

Years in Business: 18

Photos and Videos

  • image description not provided by submitter

Business Details

Local BBB:
BBB of Michigan
BBB File Opened:
11/20/2009
Business Started:
5/1/2007
Type of Entity:
Corporation

Additional Contact Information

Customer Contacts
Mr. Dale J Gruber, Owner
Fax numbers
Primary Fax: (866) 459-5295
Additional Websites
packagefromsanta.com/

Additional Information

Refund and Exchange Policy
Product must be returned for a 90 Day, No Questions Asked, Money-Back Guarantee!
Business Categories
Online Shopping

Latest Reviews

  • Craig G

    "2025 will be our 17th year as an extremely happy client of Package from Santa. Our brother with a learning disability still believes and one of the highlights of the Christmas season is receiving his letter and other collectibles from The North Pole." ... Read full review

  • Tavia B

    "We have been ordering from Package from ***** for 12 years now. My kids look forward to it every year." ... Read full review

  • Ang R

    "I ordered once previously from them and had no issues. Decided to give it another try a few years later and it did not end well." ... Read full review

View all Reviews

Industry Tip

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.