BBB Accredited Business Profile

EpoxyMaster

EpoxyMaster

(248) 373-0000

EpoxyMaster

10 years in business
900 Wilshire Dr Ste 202
Troy, MI 48084-1600
Fax Numbers
  • (248) 373-0001
Additional Phone Numbers
  • (888) 376-9954
Additional Email Addresses
  • info@epoxymaster.com
BBB File Opened: 01/28/2009
Business Started: 01/01/2007
Business Started Locally: 01/01/2007
Type of Entity
Limited Liability Company
Business Management
  • Mr. Tonino Zaccagnini, President
Business Category
  • Floor Materials - Retail
  • Floors - Industrial

Products & Services
EpoxyMaster Industrial Epoxy for Concrete, Wood, & Metal Surfaces:, EpoxyMaster Do-It-Yourself Industrial Epoxy Floor Paint Coating Kits (Available in 16 Colors), Various Sizes including Full Kits (480 sq. ft coverage) Mini Kits (240 sq. ft coverage) Touch Up Kits (20 sq. ft coverage) 3-Gallon Epoxy only Kits (480 sq. ft coverage) & 7.5 Master Kits (1,150 sq. ft coverage), Commercial Products:, EpoxyMaster Flexible Joint Fast Set, EpoxyMaster Flexible Joint Sealer, EpoxyMaster High Performance Clear UV Top Coat, EpoxyMaster Master Shield - High Performance Water-Based Silcone Rubber Sealer, Cleaning Products:, EpoxyMaster Floor Prep & Cleaning Solution, EpoxyMaster eXtreme Clean , EpoxyMaster Orange Solve, EpoxyMaster Polar Pellets, EpoxyMaster Strip Gel, EpoxyMaster Super Sorb, Decorative Fleck/Non-Slip Products:, EpoxyMaster Standard & Custom Decorative Fleck, EpoxyMaster Non-Slip Aluminum Oxide Additive, Repair Products:, EpoxyMaster Crack Patch Kit, EpoxyMaster EM-Putty, EpoxyMaster Master Fill, Tools & Accessories:, EpoxyMaster Flexible Joint Fast Set Applicator Gun, EpoxyMaster Flexible Joint Sealer Applicator Gun, EpoxyMaster Part A Scraping Stick - 3 Pack, EpoxyMaster Squeegee , Gloves, Mixing Wand, Safety Glasses, Spiked Shoes, Wooster - 3" Trim Brush, Wooster - Pro Doo-Z 3/16" Nap 18" Roller Cover , Wooster - Pro Doo-Z 3/16" Nap 9 1/2" Roller Cover - Canada, Wooster - Super Doo-Z 3/16'' Nap 9" Roller Cover, Commercial Products:, EpoxyMaster Flexible Joint Fast Set, EpoxyMaster Flexible Joint Sealer, EpoxyMaster High Performance Clear UV Top Coat, EpoxyMaster Master Shield - High Performance Water-Based Silcone Rubber Sealer, Cleaning Products:, EpoxyMaster Floor Prep & Cleaning Solution, EpoxyMaster eXtreme Clean , EpoxyMaster Orange Solve, EpoxyMaster Polar Pellets, EpoxyMaster Strip Gel, EpoxyMaster Super Sorb, Decorative Fleck/Non-Slip Products:, EpoxyMaster Standard & Custom Decorative Fleck, EpoxyMaster Non-Slip Aluminum Oxide Additive, Repair Products:, EpoxyMaster Crack Patch Kit, EpoxyMaster EM-Putty, EpoxyMaster Master Fill, Tools & Accessories:, EpoxyMaster Flexible Joint Fast Set Applicator Gun, EpoxyMaster Flexible Joint Sealer Applicator Gun, EpoxyMaster Part A Scraping Stick - 3 Pack, EpoxyMaster Squeegee , Gloves, Mixing Wand, Safety Glasses, Spiked Shoes, Wooster - 3" Trim Brush, Wooster - Pro Doo-Z 3/16" Nap 18" Roller Cover , Wooster - Pro Doo-Z 3/16" Nap 9 1/2" Roller Cover - Canada, Wooster - Super Doo-Z 3/16'' Nap 9" Roller Cover
Methods of Payment
  • Discover, MasterCard, Visa, American Express
Refund & Exchange Policy: 
Returns Policy

Return Policy
Before shipping your return or exchange, please call 1-888-376-9954 to get a Return Merchandise Authorization Number. All merchandise returned without a Return Merchandise Authorization Number (RMA) will be refused at the time of delivery.

 
Returns
 
All returns must be made within 30 days after purchase date, in original sealed packaging and are subject to a 15% restocking fee. Shipping and handling fees are non-refundable. All returned merchandise must have a valid Return Merchandise Authorization Number (See Return Policy for RMA procedures).

Please allow 7-10 business days for your package to be delivered, before checking on status of returned merchandise.
 
Exchanges
  
All exchanges must be made within 30 days after purchase date, in original sealed packaging. All additional shipping fees are payable by the customer. All exchanged merchandise must include a valid Return Merchandise Authorization Number (See above for RMA procedures).

Please allow 10-14 business days to receive new merchandise.
 
Damaged Product
  
All customers who receive damaged merchandise must notify EpoxyMaster within 10 days of receipt. A Return Service Tag will be issued and upon notification or delivery from FEDEX the replacement merchandise will be re-shipped, using the same service as originally shipped. The customer may upgrade the shipping service at an additional charge. For merchandise that is damaged without notification from FEDEX, products may be re-purchased and shipped, for urgency by the customer. Upon notification from FEDEX a credit will be issued for the damaged merchandise.
The re-shipping of merchandise may take up to 10-14 business days, including shipping time.
 
Questions?
Call 1-888-376-9954 to speak with a service representative. 
 
Privacy Statement
Information About Our Organization And Website
Modern information and communication technologies play a fundamental role in the activities of the EpoxyMaster organization. We are based in the USA.
Our principal activity is: EpoxyMaster Epoxy Floor Coating Kits.
Our privacy policy covers EpoxyMaster and its website:
  
 
Organization Name: EpoxyMaster
Controller: Administration Department
Website: www.epoxymaster.com   
 
 
Providing Visitors With Anonymous Access
 
You can access our website home page and browse our site without disclosing your personal data.
 
 
The Services And Links Of Our Website
 
Our website does not enable our visitors to communicate with other visitors or to post information to be accessed by others. Our website does not include links to third party Web service providers.
 
  
Automatic Collection Of Information

We do not use cookies on our website.
We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals. 
 
 
Data Collection And Purpose Specification

We do not collect information about our visitors from other sources, such as public records or bodies, or private organizations.
 
 
Privacy Support
 
If you have an inquiry or concern about our privacy policy, please contact:
Name/Designation: EpoxyMaster
Department: Administration
Phone Number: 1-888-376-9954
Email Address: admin@epoxymaster.com
URL: www.epoxymaster.com 



 
BBB accredited business

A+

Overview

Welcome to the EpoxyMaster! This is your source for the finest in industrial epoxy floor coatings. The EpoxyMaster family of strong, durable floor coatings and related products are for indoor residential workshops, garage floors and for many other commercial and industrial applications. Our epoxy floor coatings are especially well suited for concrete floors, and also provide strong protection for wood and metal surfaces. We are proud to be the exclusive vendor for Costco.com, Costco.ca, and Meijer.com, providing their valued customers with the highest quality and most complete do-it-yourself 100% solids industrial epoxy floor coating kit on the market today. We take great pride in educating and providing customers with a better solution for their flooring needs. Allow us to put our years of experience to work for you on your next project.

About EpoxyMaster

For more than 20 years, EpoxyMaster has delivered innovative solutions to prolong the service life of parking structures, stadiums, garages, basements, and many other concrete facilities. All EpoxyMaster products are manufactured in-house under stringent quality control programs at our Michigan plant.

Allow EpoxyMaster to put our years of experience and job-proven methods to work for you. Call use whenever you require expert advice from a proven source.

Service is available when you need it. Simply call our Technical Services Group at 248-373-0000.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

EpoxyMaster

EpoxyMaster

BBB ACCREDITATION SINCE 05/14/2010

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