2 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Cherrel F
5 stars10/19/2023
Very impressed with the quality of the work and attention to detail! Highly recommend for all home improvement needs. Very pleased with the projects they have done for us!Review from Dana B
1 star12/20/2022
Please dont work with this company. Unprofessional to say the least. Their reputation has gone downhill. The majority of their subcontractors have told me to file a lawsuit over the flaws of the addition they completed earlier this year on my home. I regret ever working with them. Paint job was awful. My 7 year old sons closet door has fallen on him twice. Settling cracks are everywhere. My standup shower walls have separated from the floor. Blinds are so cheap and broke so quickly. A couple workers complained I was ****** and would knock on my door randomly. Some workers would come in my home without me being there and trigger my alarm. **** the part owner argued with me for over a month about lights for my bathroom that I wanted then went behind my back and purchased a $1100 light that I didnt ask for and was not at all my style or the size it needed to be. I would never recommend them to anyone under any circumstances. They barely have subcontractors. I was walked on the first few months because some workers were lazy.
Italy American Construction Company Response
06/13/2023
****, I am sorry you feel that way and I am surprised by the feedback. Throughout the job working with you seemed like a positive experience. We completed your project on time, under budget, and with all inspections approved by the city. We have a very talented workforce that would gladly be of service to you should you need anything further. Customer service is our top priority and is a large reason why we have been in business since ****.
Customer Review Rating
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