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Find a Location

Source One Construction, LLC has 1 locations, listed below.

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    Business ProfileforSource One Construction, LLC

    Construction Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/18/2020

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    28317 Beck Rd Ste E18, Wixom, MI 48393
    BBB File Opened:
    2/17/2017
    Years in Business:
    10
    Business Started:
    4/15/2014
    Business Started Locally:
    4/15/2014
    Business Incorporated:
    4/15/2014
    Accredited Since:
    12/18/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Derek Bain, Owner

    Customer Contact

    • Derek Bain, Owner
    • Mr. D'Paris Alward, Office Management
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/15/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I hired this company last August (2021) to replace my wood cedar shake shingles with *********************** cement board shingles. They claimed to be *********************** installing experts, and could accomplish year round. I gave them a down payment to proceed. They kept putting me off for months after numerous inquiry calls from me. The job was not started until April 2022, and was to take a couple weeks. Progress was very slow and intermittent, and workers changed often. There was no job *******, and multiple errors with installation, incorrect materials, and quality of work were a perpetual problem. The job was never completed after the owner was given repeated opportunities to correct existing issues. Two of his workers were at my home on June 8th and werent sure what to do to fix issues. They then called their boss and were told to take the nail gun compressor, and that a *********************** installation expert would be obtained. They left my property a junk yard with over 30 trash bags, various pieces of equipment, siding pieces all over, and roof ladders in place. I did not hear from them at all over the next 3 weeks. I had to clean up my yard per HOA restrictions or face violation and fines. At 4 weeks with no communication from ANY Source One representative, I knew I had been ghosted, and was completely done with their desultory work and customer service. I then consulted a lawyer who sent a certified letter notifying them of breach of contract, and I no longer wanted their services, and requested return of my down payment. I had to order new product, and obtained a new company. There has been no response to the certified letter.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joye P

    1 star

    06/02/2022

    This is has been a horrible experience. I contacted this company to repair my garage repaired. A representative ************************* who stated he was a sales person, and also had contractor experience leading me to believe that he was knowlegable about my situation. The licensed contractor ******************* never came to the evaluate the work prior to it it being completed. As a result, a roof was put on a stucturally that was unsound and inappropiate for it to put on. In fact they it may have to be torn off. . The company did not pulled required for the permit for roof or the doors. The owner ***** stated they had a lot of jobs and did get around to pulling it. This company is offering nothing to correct the issues with the garage, as they covered a major problem that should have been identified before the roof was done. I had to hire a structural engineer to assist in helping me understand the implications of a company hiding safety issues that were not revealed to myself a owner. Pulling a permit would have been the first step. This company has refused to do anything at this point. This is not a trust worthy company,

    Source One Construction, LLC Response

    06/08/2022

    Thank you for letting us know about this. Your feedback helps us do better. As previously discussed ****, we are looking into this issue and hope to resolve it promptly and accurately. We are available during normal business hours at ************.

    Local BBB

    BBB of Detroit & Eastern Michigan

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