BBB Accredited Business Profile

Look In The Attic & Company

Look In The Attic & Company

(877) 544-9887

Look In The Attic & Company

13 years in business
29990 Beverly Rd.
Romulas, MI 48174-2032
Fax Numbers
  • (877) 544-9887
Additional Phone Numbers
  • (734) 728-8890
Additional Email Addresses
  • sales@lookintheattic.com
BBB File Opened: 07/28/2005
Business Started: 08/01/2003
Business Incorporated: 08/01/2001 in MI
Type of Entity
Corporation
Business Management
  • Mr. John Coleman, Owner
Business Category
  • Cabinet Hardware
  • Glass - Beveled, Carved, Ornamental
  • Lighting Fixtures - Retail

Alternate Business Names
  • Copper Mountain Hardware
Methods of Payment
  • We accept Visa, MasterCard, American Express, Discover, JCB, Money Order, ACH, Purchase Orders and personal checks via mail.
Refund & Exchange Policy: 
All returns and sales terms must be agreed before any order is placed with our company. If you're unhappy with something you've bought from us, you can return it or exchange it. Refunds are provided for returns within 30
days of your purchase date. In-store credit is available for both returns and exchanges within 30 days of your purchase date. We do not allow for returns or exchanges of any goods beyond 30 days of the purchase date.

If you decide you don't like the item(s) ordered from our online catalog, simply request a Return Authorization Number (RAN) by e-mail at returns@lookintheattic.com within 30 days of order purchase. Include your order number, name and the items you wish to return. Note: Return Authorization Numbers (RANs) cannot be issued over the telephone.

We will provide you with a return authorization number (RAN) valid for two weeks from the date of issue. Please write the RAN number on the outside of the return package; otherwise the package may be refused as
unknown & returned to you. Providing returned merchandise has not been installed, altered, incomplete or damaged, we will process a credit for the returned items. Returns for cash back to your credit card are subject to an eighteen percent restocking fee and our actual shipping & handling costs, including those originally waived on free shipping orders (from UPS or USPS for the original order) are not refunded. The cost for return shipping is the responsibility of the customer and will not be reimbursed by LookInTheAttic
& Company.

Installed, altered, custom or customized orders (engraved, initialed etc.) cannot be returned or exchanged. Customers are advised of custom orders at the time of purchase and this will be noted in the order. Pieces or
components of a set (screws, nuts, cap screws and bolts for example) cannot be returned for partial refunds. Kick Plates for doors are made to order - therefore these items have a restocking fee of 45 percent. Product codes starting with 'AH' are custom cast, finished and made to order - therefore these have a 45 percent restocking fee - this applies to both exchanges and returns.
BBB accredited business

A

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Look In The Attic & Company

Look In The Attic & Company

BBB ACCREDITED SINCE 09/30/2016

Customer Review Rating:

100%

Composite Score: